Telephone Consultation as a Substitute for Routine Out-patient Face-to-face Consultation for Children With Inflammatory Bowel Disease: Randomised Controlled Trial and Economic Evaluation

Journal article


Akobeng, Anthony K., O'Leary, Neil, Vail, Andy, Brown, Nailah, Fagbemi, Andrew, Thomas, Adrian G. and Widiatmoko, Dono 2015. Telephone Consultation as a Substitute for Routine Out-patient Face-to-face Consultation for Children With Inflammatory Bowel Disease: Randomised Controlled Trial and Economic Evaluation. EBioMedicine. 2 (9), pp. 1251-1256. https://doi.org/10.1016/j.ebiom.2015.08.011
AuthorsAkobeng, Anthony K., O'Leary, Neil, Vail, Andy, Brown, Nailah, Fagbemi, Andrew, Thomas, Adrian G. and Widiatmoko, Dono
Abstract

Evidence for the use of telephone consultation in childhood inflammatory bowel disease (IBD) is lacking. We aimed to assess the effectiveness and cost consequences of telephone consultation compared with the usual out-patient face-to-face consultation for young people with IBD. We conducted a randomised-controlled trial in Manchester, UK, between July 12, 2010 and June 30, 2013. Young people (aged 8–16 years) with IBD were randomized to receive telephone consultation or face-to-face consultation for 24 months. The primary outcome measure was the paediatric IBD-specific IMPACT quality of life (QOL) score at 12 months. Secondary outcome measures included patient satisfaction with consultations, disease course, anthropometric measures, proportion of consultations attended, duration of consultations, and costs to the UK National Health Service (NHS). Analysis was by intention to treat. This trial is registered with ClinicalTrials.gov, number NCT02319798. Eighty six patients were randomised to receive either telephone consultation (n = 44) or face-to-face consultation (n = 42). Baseline characteristics of the two groups were well balanced. At 12 months, there was no evidence of difference in QOL scores (estimated treatment effect in favour of the telephone consultation group was 5.7 points, 95% CI − 2.9 to 14.3; p = 0.19). Mean consultation times were 9.8 min (IQR 8 to 12.3) for telephone consultation, and 14.3 min (11.6 to 17.0) for face-to-face consultation with an estimated reduction (95% CI) of 4.3 (2.8 to 5.7) min in consultation times (p < 0.001). Telephone consultation had a mean cost of UK£35.41 per patient consultation compared with £51.12 for face-face consultation, difference £15.71 (95% CI 11.8–19.6; P < 0.001). We found no suggestion of inferiority of telephone consultation compared with face-to-face consultation with regard to improvements in QOL scores, and telephone consultation reduced consultation time and NHS costs. Telephone consultation is a cost-effective alternative to face-to-face consultation for the routine outpatient follow-up of children and adolescents with IBD.

KeywordsCrohn's disease; Inflammatory bowel disease; Telemedicine; Telephone consultation; Ulcerative colitis
Year2015
JournalEBioMedicine
Journal citation2 (9), pp. 1251-1256
PublisherElsevier
ISSN23523964
Digital Object Identifier (DOI)https://doi.org/10.1016/j.ebiom.2015.08.011
Web address (URL)http://hdl.handle.net/10545/626223
http://creativecommons.org/publicdomain/zero/1.0/
hdl:10545/626223
Publication dates08 Aug 2015
Publication process dates
Deposited21 Jan 2022, 13:52
Accepted05 Aug 2015
Rights

CC0 1.0 Universal

ContributorsUniversity of Manchester, Royal Manchester Children's Hospital, Central Manchester NHS Foundation Trust, Manchester, UK, Sidra Medical and Research Centre, Doha, Qatar and Teeside University
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https://repository.derby.ac.uk/item/93202/telephone-consultation-as-a-substitute-for-routine-out-patient-face-to-face-consultation-for-children-with-inflammatory-bowel-disease-randomised-controlled-trial-and-economic-evaluation

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