Proposing a framework for organisational sustainable development: integrating quality management, supply chain management and sustainability

Thesis


Bastas, Ali 2019. Proposing a framework for organisational sustainable development: integrating quality management, supply chain management and sustainability. Thesis https://doi.org/10.48773/93q12
AuthorsBastas, Ali
Qualification namePhD
Abstract

Increasing worldwide demand for products and services is applying a significant pressure on firms and supply chains operationally and financially, along with negative implications on our planet and the public. New approaches are highly required to be adopted by all members of the society, including the businesses for sustainable development. On the other hand, enabling such integration from an organisational management perspective is not straightforward, due to complexities and conflicts associated with balanced integration of economic, environmental and social agendas. Aimed towards addressing this important research requirement, a tailored conceptual framework is presented, constructed upon the synergistic principles of quality management (QM) and supply chain management (SCM) to facilitate integration of triple bottom line sustainability into business management. As the first step of the research, a systematic literature review was conducted, evidencing research gaps, and opportunities. A conceptual framework was established, and an implementation procedure to facilitate operationalisation of the framework was developed including a business diagnostic tool contribution, aiding current state maturity assessment as one of the key implementation steps. These developments were verified, validated and improved through the Delphi method, and applied at an organisation in Cyprus as the final validation step, using the action research method. Positive relationships were established and verified conceptually between the ISO 9001 principles of QM, supply chain integration principle of SCM, and organisational triple bottom line sustainability integration. The relative importance of these principles adopted in the framework were determined based on expert Delphi panel feedback. The action research demonstrated the application of the framework, outlined its contextual implementation factors, and concluded positive effects on the sustainable development of the participating organisation. Several contributions to knowledge were made, including the refinement of existing QM and SCM concepts for organisational sustainability improvement, and formulation of a practical framework including a novel diagnostic tool to facilitate integration of triple bottom line sustainability through QM and SCM. Particularly, a new management perspective was introduced with implications to many organisational managers that adopt ISO 9001 and supply chain integration principles, setting the way for extending these principles beyond their original QM and SCM agendas towards organisational sustainable development.

KeywordsSustainability; Quality management; Supply chain management; Sustainable supply chain quality management; Sustainable Development; ISO 9001; Supply chain integration.
Year2019
PublisherUniversity of Derby
College of Engineering and Technology
Digital Object Identifier (DOI)https://doi.org/10.48773/93q12
Web address (URL)hdl:10545/623987
File
File Access Level
Open
File
License
File Access Level
Open
File
File Access Level
Open
Output statusUnpublished
Contributors
AdvisorLiyanage, Kapila
Publication process dates
Deposited11 Jul 2019, 13:11
Publication dates04 Jul 2019
Permalink -

https://repository.derby.ac.uk/item/93q12/proposing-a-framework-for-organisational-sustainable-development-integrating-quality-management-supply-chain-management-and-sustainability

Download files


File
license.txt
File access level: Open

Thesis Ali Bastas Redacted Vers.pdf
License: CC BY-NC-ND 3.0
File access level: Open

license_rdf
File access level: Open

  • 97
    total views
  • 72
    total downloads
  • 0
    views this month
  • 3
    downloads this month

Export as

Related outputs

Sustainability assessment of electricity generation technologies: a transition pathway for Pakistan
Rizvi, S., M., A, H., Bastas, A. and Liyanage, K. 2022. Sustainability assessment of electricity generation technologies: a transition pathway for Pakistan. International Journal of Sustainable Energy . 44 (9), pp. 1215-1236. https://doi.org/10.1080/14786451.2022.2039141
Setting a framework for organisational sustainable development
Liyanage, Kapila and Bastas, Ali 2019. Setting a framework for organisational sustainable development. Sustainable Production and Consumption. https://doi.org/10.1016/j.spc.2019.06.005
ISO 9001 and supply chain integration principles based sustainable development: a Delphi study.
Bastas, Ali and Liyanage, Kapila 2018. ISO 9001 and supply chain integration principles based sustainable development: a Delphi study. Sustainability. https://doi.org/10.3390/su10124569
Integrated quality and supply chain management business diagnostics for organizational sustainability improvement.
Bastas, Ali and Liyanage, Kapila 2018. Integrated quality and supply chain management business diagnostics for organizational sustainability improvement. Sustainable Production and Consumption. https://doi.org/10.1016/j.spc.2018.09.001
Sustainable supply chain quality management: A systematic review.
Bastas, Ali and Liyanage, Kapila 2018. Sustainable supply chain quality management: A systematic review. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2018.01.110