The Relationship between Emotional Intelligence, Transformational Leadership, and Performance: A Test of the Mediating Role of Job Satisfaction

Journal article


Alwali, J. and Al-Wali, W. 2022. The Relationship between Emotional Intelligence, Transformational Leadership, and Performance: A Test of the Mediating Role of Job Satisfaction. Leadership & Organization Development Journal. 43 (6), pp. 928-952.. https://doi.org/10.1108/LODJ-10-2021-0486
AuthorsAlwali, J. and Al-Wali, W.
Abstract

This paper examines the effect of job satisfaction on job performance among physicians in Iraq's public hospitals. It also determines the mediating role of job satisfaction on the
relationship between emotional intelligence and job performance. It further unveils the mediating role of job satisfaction on the nexus between transformational leadership and job performance. As physicians form the bulk of health-care professionals, their performance at work is crucial in
determining patient satisfaction regarding care quality.
Design/ methodology/approach- A quantitative approach with Structural Equation Modelling via Partial Least Squares (PLS-SEM) and bootstrapping estimation was used to test the hypotheses developed. A total of 157 responses were utilized in the data analysis. Evidence from the study indicates that job satisfaction has a positive relationship with
job performance. The study also provides evidence that job satisfaction plays a positive mediating role in the relationship between emotional intelligence and job performance. Similarly, job satisfaction has a positive mediating effect on the nexus between transformational leadership and job performance among physicians in Iraq's public hospitals. To the best of the authors' knowledge, this is the first study to investigate the relationship between physician job satisfaction and job performance in Iraqi public hospitals. Studies using Eastern samples are scarce, so the findings of this study will add to the body of
knowledge from a cross-cultural standpoint.

Keywordsjob satisfaction; emotional intelligence ; physician
Year2022
JournalLeadership & Organization Development Journal
Journal citation43 (6), pp. 928-952.
PublisherEmerald
ISSN0143-7739
Digital Object Identifier (DOI)https://doi.org/10.1108/LODJ-10-2021-0486
Web address (URL)https://www.emerald.com/insight/content/doi/10.1108/LODJ-10-2021-0486/full/html
https://www.emerald.com/insight/publication/issn/0143-7739
Output statusPublished
Publication dates10 Aug 2022
Publication process dates
Accepted09 Jul 2022
Deposited01 Aug 2022
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