A systematic review of the literature on the use of information technologies in supply chain management

Journal article


Walid Al Saad, W., Al-Talib, M., Alzoubi, A. and Anosike, T. 2024. A systematic review of the literature on the use of information technologies in supply chain management. International Journal of Industrial Engineering and Operations Management. pp. 1-22. https://doi.org/10.1108/IJIEOM-09-2023-0073
AuthorsWalid Al Saad, W., Al-Talib, M., Alzoubi, A. and Anosike, T.
Abstract

Purpose
The purpose of this study is to explore the opportunities provided by information technologies (IT) to improve supply chain processes. It aims to conduct a systematic literature review (SLR) to identify research areas that require further exploration to leverage IT and enhance supply chain performance.

Design/methodology/approach
This study employs a systematic literature review methodology to analyse a set of 177 publications, including journal papers, conference papers, periodicals, theses, and books published between 2013 and 2023. Thematic synthesis was chosen as the most appropriate approach to amalgamate the findings obtained from the systematic literature review conducted in the study. This method involves interpreting thematic information and facilitating the development of a comprehensive understanding of the literature being reviewed.

Findings
The literature review reveals that certain information technologies, such as the Internet of Things (IoT), Big Data, artificial intelligence (AI), Blockchain, information and communications technology (ICT) and information sharing, offer significant potential for improving supply chain processes. However, the application of these technologies in the field of supply chain is currently under-researched. The findings highlight the need for further exploration of these technologies and their impact on supply chain redesign and enhancement.

Originality/value
This study contributes to the existing body of knowledge by providing a systematic overview of the potential benefits of IT in the context of supply chains. It emphasises the under-researched nature of specific technologies and their potential to support organisations in improving their supply chain processes. The originality of this study lies in its comprehensive analysis of relevant literature and its identification of research gaps that need to be addressed in future studies.

Keywordssupply chain ; resilience ; vulnerability
Year2024
JournalInternational Journal of Industrial Engineering and Operations Management
Journal citationpp. 1-22
PublisherEmerald
ISSN2690-6090
Digital Object Identifier (DOI)https://doi.org/10.1108/IJIEOM-09-2023-0073
Web address (URL)https://www.emerald.com/insight/content/doi/10.1108/IJIEOM-09-2023-0073/full/html
Publisher's version
License
File Access Level
Open
Output statusPublished
Publication dates
Online30 Jul 2024
Publication process dates
Deposited16 Aug 2024
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