Charles Hancock


NameCharles Hancock
Job titleSenior Lecturer in Marketing
Research instituteDerby International Business School
ORCIDhttps://orcid.org/0000-0002-1593-7168

Research outputs

Theorising intention to buy second hand wedding dresses: a ZMET study

Hancock, C., Thomas, L. J. and Boardman, R. 2025. Theorising intention to buy second hand wedding dresses: a ZMET study. Journal of Marketing Management. pp. 1-29. https://doi.org/10.1080/0267257X.2025.2558906.

Doing marketing research: alternative methods for market sensing

Lawson, A. and Hancock, C. (ed.) 2025. Doing marketing research: alternative methods for market sensing. Oxford Routledge.

Market sensing and qualitative research

Hancock, C. and Longbottom, D. 2025. Market sensing and qualitative research. in: Lawson, A. and Hancock, C. (ed.) Doing Marketing Research: Alternative Methods for Market Sensing Oxon Routledge. pp. 3-10

Sensory research using the Zaltman Metaphor Elicitation Technique (ZMET)

Hancock, C. and Miller, L. 2025. Sensory research using the Zaltman Metaphor Elicitation Technique (ZMET). in: Lawson, A. and Hancock, C. (ed.) Doing Marketing Research: Alternative Methods for Market Sensing Oxon Routledge. pp. 29-44

Using archival research in marketing

Gill, D. and Tomasella, B. 2025. Using archival research in marketing. in: Lawson, A. and Hancock, C. (ed.) Doing Marketing Research : Alternative Methods for Market Sensing Routledge.

Real work opportunities in the curriculum: three different approaches

Hancock, C., Powell, T., Day, J. and Lawson, A. 2023. Real work opportunities in the curriculum: three different approaches. in: Hansen, S. and Daniels, K. (ed.) How to Enable the Employability of University Graduates Cheltenham Edward Elgar Publishing. pp. 89-99

An empathetic approach: Using appreciative inquiry to gain balanced insights

Veasey, C., Lawson, A. and Hancock, C. 2021. An empathetic approach: Using appreciative inquiry to gain balanced insights. Academy of Marketing.

Exploring the ZMET methodology in services marketing

Hancock, Charles C. and Foster, Carley 2019. Exploring the ZMET methodology in services marketing. Journal of Services Marketing. https://doi.org/10.1108/JSM-11-2018-0344

Using images and deep emotions in marketing strategy in higher education.

Hancock, Charles C. 2016. Using images and deep emotions in marketing strategy in higher education. PhD Thesis
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