Conflict management styles used by nurses in Jordan
Journal article
| Authors | Al-Hamdan, Zaid, Norrie, Peter and Anthony, Denis |
|---|---|
| Abstract | The aim of this study is to investigate the conflict management styles used by nurse managers in Jordan. There are five main styles which nurse managers use to deal with conflict. At present research into their utilisation is dominated by reports from Western countries. This research is the second to investigate their use by nurses in an Arab country and it illustrates both similarities and differences with this earlier work, allowing an initial profile to be constructed which may be applicable to the larger Arab world of health care. Cross sectional quantitative survey of nurse managers in Jordan. The Rahim Organisation Conflict Inventory (ROCI II) questionnaire was completed by 350 (83% response).The nurse managers were most likely to use an integrating style of conflict management, followed in rank order by comprising, obliging, dominating and avoiding. A tentative model of the styles which nurse managers in Arab countries use to manage conflict is proposed, which suggests that these managers are likely to provide stable workplaces. |
The aim of this study is to investigate the conflict management styles used by nurse managers in Jordan. | |
| Keywords | conflict management; nurses organisational behaviour; Jordan; Arab countries |
| Year | 2014 |
| Journal | Journal of Research in Nursing |
| Publisher | Sage |
| ISSN | 1744-9871 |
| 1744-988X | |
| Digital Object Identifier (DOI) | https://doi.org/10.1177/1744987112466085 |
| Web address (URL) | http://hdl.handle.net/10545/623321 |
| hdl:10545/623321 | |
| Publication dates | 01 Feb 2014 |
| Publication process dates | |
| Deposited | 18 Jan 2019, 09:49 |
| Accepted | 2014 |
| Rights | Archived with thanks to Journal of Research in Nursing |
| Contributors | University of Leeds, Jordan University of Science and Technology, Jordan, De Montfort University, Leicester, Assistant Professor, Faculty of Nursing, Jordan University of Science and Technology, Jordan, Principal Lecturer and Senior Research Fellow, School of Nursing and Midwifery, De Montfort University, UK and Professor of Nursing, School of Nursing and Midwifery, De Montfort University, UK |
| File | File Access Level Open |
| File | File Access Level Open |
https://repository.derby.ac.uk/item/93x79/conflict-management-styles-used-by-nurses-in-jordan
Download files
67
total views124
total downloads3
views this month2
downloads this month
Export as
Related outputs
Metabolic syndrome among type 2 diabetic patients in Sub-Saharan African countries: A systematic review and meta-analysis.
Shiferaw, Wondimeneh Shibabaw, Akalu, Tadesse Yirga, Gedefaw, Mihretie, Anthony, Denis, Kassie, Ayelign Mengesha, Misganaw Kebede, Worku, Mulugeta, Henok, Dessie, Getenet and Aynalem, Yared Asmare 2020. Metabolic syndrome among type 2 diabetic patients in Sub-Saharan African countries: A systematic review and meta-analysis. Diabetes & metabolic syndrome: Clinical Research & Reviews. 14 (5), pp. 1403-1411. https://doi.org/10.1016/j.dsx.2020.07.013Prevalence of pressure ulcers in Africa: A systematic review and meta-analysis
Anthony, Denis, Alosaimi, Dalyal, Korsah, Kwadwo, Safari, Reza and Shiferaw, Wondimeneh Shibabaw 2021. Prevalence of pressure ulcers in Africa: A systematic review and meta-analysis. Journal of Tissue Viability. https://doi.org/10.1016/j.jtv.2020.10.003Development of NURSE education in Saudi Arabia, Jordan and Ghana: From undergraduate to doctoral programmes
Anthony, Denis, Alosaimi, Dalyal, Dyson, Sue E., Saleh, Mohammad and Korsah, Kwadwo 2020. Development of NURSE education in Saudi Arabia, Jordan and Ghana: From undergraduate to doctoral programmes. Nurse Education in Practice. https://doi.org/10.1016/j.nepr.2020.102857Nurses' knowledge and practice of pressure ulcer prevention and treatment: an observational study
Saleh, Mohammad, Papanikolaou, Panos, Nassar, Omayyah, Shaheen, Abeer and Anthony, Denis 2019. Nurses' knowledge and practice of pressure ulcer prevention and treatment: an observational study. Journal of Tissue Viability. https://doi.org/10.1016/j.jtv.2019.10.005Online research in health
Anthony, Denis 2019. Online research in health. in: Sage.Prevalence of pressure ulcers in long term care: A global review.
Anthony, Denis, Alosoumi, Dalyal and Safari, Reza 2019. Prevalence of pressure ulcers in long term care: A global review. Journal of Wound Care. https://doi.org/10.12968/jowc.2019.28.11.702Evaluating clinical placements in Saudi Arabia with the CLES+T scale
Anthony, Denis, Al-Anazi, Norah, Alosaimi, Dalyal, Pandaan, Isabelita and Dyson, Sue E. 2019. Evaluating clinical placements in Saudi Arabia with the CLES+T scale. Nurse Education in Practice. https://doi.org/10.1016/j.nepr.2019.07.004The acceptability of iterative reconstruction algorithms in head CT: An assessment of sinogram affirmed iterative reconstruction (SAFIRE) vs. filtered back projection (FBP) using phantoms
Harris, Matine, Huckle, John, Anthony, Denis and Charnock, Paul 2017. The acceptability of iterative reconstruction algorithms in head CT: An assessment of sinogram affirmed iterative reconstruction (SAFIRE) vs. filtered back projection (FBP) using phantoms. Journal of Medical Imaging and Radiation Sciences. https://doi.org/10.1016/j.jmir.2017.04.002Reducing avoidable pressure ulcers.
Anthony, Denis, HODGSON, Heather and HORNER, Joanna 2017. Reducing avoidable pressure ulcers. Wounds UK..Successful up-scaled population interventions to reduce risk factors for non-communicable disease in adults: results from the International Community Interventions for Health (CIH) Project in China, India and Mexico.
Dyson, Pamela A, Anthony, Denis, Fenton, Brenda, Stevens, Denise E, Champagne, Beatriz, Li, Li-Ming, Lv, Jun, RamÃrez Hernández, Jorge, Thankappan, K R and Matthews, David R 2015. Successful up-scaled population interventions to reduce risk factors for non-communicable disease in adults: results from the International Community Interventions for Health (CIH) Project in China, India and Mexico. PLos ONE. https://doi.org/10.1371/journal.pone.0120941An exploratory study to identify risk factors for the development of capecitabine-induced Palmar Plantar Erythrodysesthesia (PPE)
Law, Annie, Dyson, Sue E. and Anthony, Denis 2015. An exploratory study to identify risk factors for the development of capecitabine-induced Palmar Plantar Erythrodysesthesia (PPE). Journal of Advanced Nursing.. https://doi.org/10.1111/jan.12639Reducing health risk factors in workplaces of low and middle-income countries.
Anthony, Denis, Dyson, Pamela A., Lv, Jun, Thankappan, Kavumpurathu R. and Matthews, David R. 2015. Reducing health risk factors in workplaces of low and middle-income countries. Public Health Nursing.. https://doi.org/10.1111/phn.12189Community Interventions for Health can support clinicians in advising patients to reduce tobacco use, improve dietary intake and increase physical activity.
Anthony, Denis, Dyson, Pamela A, Lv, Jun, Thankappan, Kavumpurathu Raman, Champgane, Beatriz and Matthews, David R 2016. Community Interventions for Health can support clinicians in advising patients to reduce tobacco use, improve dietary intake and increase physical activity. Journal of Clinical Nursing. https://doi.org/10.1111/jocn.13323A comparison of the performance of the Braden Q and the Glamorgan paediatric pressure ulcer risk assessment scales in general and intensive care paediatric and neonatal units.
Willock, Jane, Habiballah, Laila, Long, Deborah, Palmer, Kelli and Anthony, Denis 2016. A comparison of the performance of the Braden Q and the Glamorgan paediatric pressure ulcer risk assessment scales in general and intensive care paediatric and neonatal units. Journal of Tissue Viability. https://doi.org/10.1016/j.jtv.2016.03.001Community Interventions for Health (CIH): A monograph
Dyson,Pamela and Anthony, Denis 2015. Community Interventions for Health (CIH): A monograph. Oxford Health Alliance.Increased knowledge of the effects of smoking and second-hand smoke encourages smoke-free homes.
Fenton, Brenda, Thankappan, Kavumpurathu Raman, Champagne, Beatriz, Lv, Jun and Anthony, Denis 2014. Increased knowledge of the effects of smoking and second-hand smoke encourages smoke-free homes. Journal of Research in Nursing. https://doi.org/10.1177/1744987114525963