Trust matters: Distrust in an external evaluation of a public sector program

Journal article


Wond, Tracey 2016. Trust matters: Distrust in an external evaluation of a public sector program. International Journal of Public Administration. https://doi.org/10.1080/01900692.2015.1126732
AuthorsWond, Tracey
Abstract

This article draws upon autoethnographic data to explore distrust in an evaluation relationship from the perspective of an external evaluator. The study is based within a local-level evaluation of an economic regeneration program. The longitudinal nature of the study allowed for trust and the evaluation relationship to be examined with time and process present—a gap in previous evaluation studies. The exploration demonstrates various causes and symptoms of distrust within one evaluation. The article also reflects on the autoethnographic research approach adopted.

KeywordsEvaluation; Trust; public sector
Year2016
JournalInternational Journal of Public Administration
PublisherTaylor & Francis
Digital Object Identifier (DOI)https://doi.org/10.1080/01900692.2015.1126732
Web address (URL)http://hdl.handle.net/10545/596922
hdl:10545/596922
Publication dates15 Apr 2016
Publication process dates
Deposited22 Feb 2016, 13:49
Accepted28 Nov 2015
ContributorsDerby Business School
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Open
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