Design and evaluation: end users, user datasets and personas
Journal article
Marshall, Russell, Cook, Sharon, Mitchell, Val, Summerskill, Steve, Haines, Victoria, Maguire, Martin C., Sims, Ruth, Gyi, Diane E. and Case, Keith 2013. Design and evaluation: end users, user datasets and personas. https://doi.org/10.1016/j.apergo.2013.03.008
| Authors | Marshall, Russell, Cook, Sharon, Mitchell, Val, Summerskill, Steve, Haines, Victoria, Maguire, Martin C., Sims, Ruth, Gyi, Diane E. and Case, Keith |
|---|---|
| Abstract | Understanding the needs and aspirations of a suitable range of users during the product design process is an extremely difficult task. Methods such as ethnographic studies can be used to gain a better understanding of users needs, but they are inherently time consuming and expensive. The time pressures that are evident in the work performed by design consultancies often make these techniques impractical. This paper contains a discussion about the use of 'personas', a method used by designers to overcome these issues. Personas are descriptive models of archetypal users derived from user research. The discussion focuses on two case studies, the first of which examines the use of personas in the car design process. The second examines the use of personas in the field of 'inclusive design', as demonstrated by the HADRIAN system. These case studies exemplify the benefits 'data rich' personas contribute as opposed to 'assumption based' personas. © 2013 Elsevier Ltd and The Ergonomics Society. |
| Year | 2013 |
| Publisher | Elsevier Ltd and The Ergonomics Society |
| ISSN | 1872-9126 |
| Digital Object Identifier (DOI) | https://doi.org/10.1016/j.apergo.2013.03.008 |
| Web address (URL) | http://hdl.handle.net/10545/621681 |
| hdl:10545/621681 | |
| Publication dates | 08 Apr 2013 |
| Publication process dates | |
| Deposited | 29 Jun 2017, 11:30 |
| Contributors | Loughborough University |
Permalink -
https://repository.derby.ac.uk/item/94v06/design-and-evaluation-end-users-user-datasets-and-personas
48
total views0
total downloads1
views this month0
downloads this month
Export as
Related outputs
Design and Manufacture of One-Size-Fits-All Healthcare Face Shields for the NHS During the COVID-19 Pandemic
Gunputh, U., Williams, G., Leighton, A., Carter, W., Varasteh, H., Pawlik, M., Lu, Y., Sims, R., Lyons, M., Clementson, J., Tripathi, G., Nick Chambers, Matt Roe and Wood, P. 2022. Design and Manufacture of One-Size-Fits-All Healthcare Face Shields for the NHS During the COVID-19 Pandemic. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4258668Improving Equine Welfare through Human Habit Formation. Animals
Sims, R. and White, Jo. 2021. Improving Equine Welfare through Human Habit Formation. Animals. Animals. 11 (8), pp. 1-20. https://doi.org/10.3390/ani11082156
Do office workers adjust their chairs? End-user knowledge, use and barriers to chair adjustment.
Underwood, Diana and Sims, Ruth 2019. Do office workers adjust their chairs? End-user knowledge, use and barriers to chair adjustment. Applied Ergonomics. https://doi.org/10.1016/j.apergo.2018.12.007HADRIAN meets AUNT-SUE
Marshall, Russell, Porter, J. Mark, Sims, Ruth, Gyi, Diane E. and Case, Keith 2005. HADRIAN meets AUNT-SUE.Case study 2: HADRIAN: A human factors computer-aided inclusive design tool for transport planning.
Porter, J. Mark, Marshall, Russell, Case, Keith, Gyi, Diane E., Sims, Ruth and Summerskill, Steve 2006. Case study 2: HADRIAN: A human factors computer-aided inclusive design tool for transport planning. Loughborough University. Published by The Institution of Engineering and Technology. https://doi.org/10.1049/ic:20060184Constraint modelling in 'design for all'
Case, Keith, Goonetilleke, Thanuja Shiromie, Marshall, Russell, Porter, J. Mark, Gyi, Diane E. and Sims, Ruth 2003. Constraint modelling in 'design for all'. CIT Press.Kitchen living in later life: Exploring ergonomic problems, coping strategies and design solutions
Maguire, Martin C., Peace, Sheila, Nicolle, Colette, Marshall, Russell, Sims, Ruth, Percival, John and Lawton, Clare 2014. Kitchen living in later life: Exploring ergonomic problems, coping strategies and design solutions.Supporting older and disabled people’s needs in product, environment and service design
Sims, Ruth, Marshall, Russell, Summerskill, Steve, Gyi, Diane E. and Case, Keith 2012. Supporting older and disabled people’s needs in product, environment and service design.Inclusive design for the mobility impaired
Porter, J. Mark, Marshall, Russell, Case, Keith, Gyi, Diane E., Sims, Ruth and Summerskill, Steve 2008. Inclusive design for the mobility impaired. in: CRC Press.HADRIAN: a human modelling CAD tool to promote "design for all"
Porter, J. Mark, Marshall, Russell, Sims, Ruth, Gyi, Diane E. and Case, Keith 2003. HADRIAN: a human modelling CAD tool to promote "design for all".Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Tripodi, Antonino, Quigley, Claire, Sims, Ruth, van de Leur, Martijn, van der Kloof, Angela, Fornasiero, Alessandro and Carroccia, Roberto 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Appelt, Viet, Astapenko, Anna, Musso, Antonio, Corazza, Maria V., Tripodi, Antonino, Quigley, Claire, Rackliff, Lucy, Danton, Russell, Pearce, Duncan, Talbot, Rachel, Sims, Ruth, Rios, Iaci, Pietrantonio, Hugo, Quintanilha, Jose Alberto, Magar, Rajendra and Kharat, Mahendra 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.Transport planning guidelines for vulnerable road user safety in emerging economies.
Quigley, Claire, Sims, Ruth, Hill, Julian, Tripodi, Antonino, Persia, Luca, Pietrantonio, Hugo and Kharat, Mahendra 2012. Transport planning guidelines for vulnerable road user safety in emerging economies.Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Quigley, Claire, Sims, Ruth, Usami, D. Shingo, Tripodi, Antonino, Pietrantonio, Hugo and Kharat, Mahendra 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.Supporting a design-driven approach to social inclusion and accessibility in transport
Marshall, Russell, Summerskill, Steve, Case, Keith, Hussain, Amjad, Gyi, Diane E., Sims, Ruth, Morris, Andrew and Barnes, Jo 2016. Supporting a design-driven approach to social inclusion and accessibility in transport. https://doi.org/10.17645/si.v4i3.521HADRIAN: a virtual approach to design for all.
Marshall, Russell, Case, Keith, Porter, J. Mark, Summerskill, Steve, Gyi, Diane E., Davis, Peter and Sims, Ruth 2010. HADRIAN: a virtual approach to design for all. https://doi.org/10.1080/09544820903317019Validation of the HADRIAN system using an ATM evaluation case study
Summerskill, Steve, Marshall, Russell, Case, Keith, Gyi, Diane E., Sims, Ruth and Davis, Peter 2009. Validation of the HADRIAN system using an ATM evaluation case study. https://doi.org/10.1007/978-3-642-02809-0_77A design ergonomics approach to accessibility and user needs in transport
Marshall, Russell, Gyi, Diane E., Case, Keith, Porter, J. Mark, Sims, Ruth, Summerskill, Steve and Davis, Peter 2009. A design ergonomics approach to accessibility and user needs in transport. Taylor & Francis.In search of design synthesis by linking ergonomic evaluation and constraint modelling to attain design for all
Goonetilleke, Thanuja Shiromie, Case, Keith, Marshall, Russell, Porter, J. Mark, Gyi, Diane E. and Sims, Ruth 2003. In search of design synthesis by linking ergonomic evaluation and constraint modelling to attain design for all.Age friendly kitchens: a study based on social history and ergonomics
Maguire, Martin C., Nicolle, Colette, Marshall, Russell, Sims, Ruth, Lawton, Clare, Peace, Sheila and Percival, John 2011. Age friendly kitchens: a study based on social history and ergonomics. Helen Hamlyn Research Centre (Royal College of Art).'Beyond Jack and Jill': designing for individuals using HADRIAN
Porter, J. Mark, Case, Keith, Marshall, Russell, Gyi, Diane E. and Sims, Ruth 2004. 'Beyond Jack and Jill': designing for individuals using HADRIAN. https://doi.org/10.1016/j.ergon.2003.08.002Activities of daily life still cause problems for many older and physically impaired people.
Sims, Ruth, Gyi, Diane E., Marshall, Russell and Case, Keith 2012. Activities of daily life still cause problems for many older and physically impaired people.Validation of the HADRIAN system using an ATM evaluation case study
Summerskill, Steve, Marshall, Russell, Case, Keith, Gyi, Diane E., Sims, Ruth, Davis, Peter, Day, Philip N., Rohan, C. and Birnie, S. 2010. Validation of the HADRIAN system using an ATM evaluation case study. https://doi.org/10.1504/IJHFMS.2010.040275Virtual fitting trails using SAMMIE and HADRIAN
Marshall, Russell, Porter, J. Mark, Case, Keith, Sims, Ruth and Gyi, Diane E. 2003. Virtual fitting trails using SAMMIE and HADRIAN.Virtual task simulation for inclusive design.
Marshall, Russell, Case, Keith, Summerskill, Steve, Sims, Ruth, Gyi, Diane E. and Davis, Peter 2009. Virtual task simulation for inclusive design. https://doi.org/10.1007/978-3-642-02809-0Supporting an inclusive, sustainable approach to design and manufacture.
Marshall, Russell, Case, Keith, Gyi, Diane E., Summerskill, Steve and Sims, Ruth 2011. Supporting an inclusive, sustainable approach to design and manufacture.Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Sims, Ruth, Quigley, Claire, Tripodi, Antonino, van der Kloof, Angela, van de Leur, Martijn, Wolf, Daniel and Pietrantonio, Hugo 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Quigley, Claire, Sims, Ruth, Tripodi, Antonino, Rios, Iaci, Wolf, Daniel, Magar, Rajendra and Quintanilha, Jose Alberto 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.The contribution that a co-design approach can make to idea generation for workplace travel plans
Ross, Tracy, Mitchell, Val, May, Andrew and Sims, Ruth 2013. The contribution that a co-design approach can make to idea generation for workplace travel plans. Universities' Transport Study Group (UTSG).Development and evaluation of task based digital human modeling for inclusive design
Marshall, Russell, Summerskill, Steve, Case, Keith, Gyi, Diane E. and Sims, Ruth 2010. Development and evaluation of task based digital human modeling for inclusive design. Taylor & Francis.'Design for all': methods and data to support designers
Sims, Ruth 2003. 'Design for all': methods and data to support designers. ThesisOlder people's experiences of their kitchens: dishes and wishes.
Sims, Ruth, Marshall, Russell, Maguire, Martin C., Nicolle, Colette, Lawton, Clare, Pearce, S. and Percival, John 2011. Older people's experiences of their kitchens: dishes and wishes.A computer aided ergonomics tool to support accessible transport design
Marshall, Russell, Case, Keith, Porter, J. Mark, Sims, Ruth and Gyi, Diane E. 2005. A computer aided ergonomics tool to support accessible transport design.Innovative guidelines and tools for vulnerable road users safety in India and Brazil
Quigley, Claire, Sims, Ruth, Corazza, Maria V., Di Mascio, Paolo, Musso, Antonio, Persia, Luca, Tripodi, Antonino, Kharat, Mahendra, Pietrantonio, Hugo, van der Kloof, Angela and van den Noort, Pascal 2011. Innovative guidelines and tools for vulnerable road users safety in India and Brazil.Using Hadrian for eliciting virtual user feedback in 'Design For All'
Marshall, Russell, Porter, J. Mark, Case, Keith, Sims, Ruth and Gyi, Diane E. 2004. Using Hadrian for eliciting virtual user feedback in 'Design For All'. https://doi.org/10.1243/0954405041897149Multivariate design inclusion using HADRIAN.
Marshall, Russell, Summerskill, Steve, Porter, J. Mark, Case, Keith, Sims, Ruth, Gyi, Diane E. and Davis, Peter 2008. Multivariate design inclusion using HADRIAN.The HADRIAN approach to accessible transport.
Marshall, Russell, Porter, J. Mark, Sims, Ruth, Summerskill, Steve, Gyi, Diane E. and Case, Keith 2009. The HADRIAN approach to accessible transport. https://doi.org/10.3233/WOR-2009-0881Empirical investigation of the impact of using co-design methods when generating proposals for sustainable travel solutions
Mitchell, Val, Ross, Tracy, May, Andrew, Sims, Ruth and Parker, Christopher J. 2015. Empirical investigation of the impact of using co-design methods when generating proposals for sustainable travel solutions. https://doi.org/10.1080/15710882.2015.1091894Virtual task analysis in 'design for all'.
Marshall, Russell, Case, Keith, Porter, J. Mark, Gyi, Diane E. and Sims, Ruth 2003. Virtual task analysis in 'design for all'.HADRIAN: “I am not a number, I am a free man!”
Porter, J. Mark, Marshall, Russell, Sims, Ruth, Case, Keith and Gyi, Diane E. 2006. HADRIAN: “I am not a number, I am a free man!”. Chalmers University.Representing older and disabled people in virtual user trials: data collection methods
Gyi, Diane E., Sims, Ruth, Porter, J. Mark, Marshall, Russell and Case, Keith 2004. Representing older and disabled people in virtual user trials: data collection methods. https://doi.org/10.1016/j.apergo.2004.04.002Collection of anthropometry from older and physically impaired persons: traditional methods versus TC2 3-D body scanner
Sims, Ruth, Marshall, Russell, Gyi, Diane E., Summerskill, Steve and Case, Keith 2013. Collection of anthropometry from older and physically impaired persons: traditional methods versus TC2 3-D body scanner. International Journal of Industrial Ergonomics. https://doi.org/10.1016/j.ergon.2011.10.002