More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement

Journal article


Chak Fu Lam, Hana Johnson, Lynda Jiwen Song, Wen wu, Cynthia Lee and Chen, Z. 2022. More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement. Journal of Organizational Behavior. 43 (6), pp. 983-1000. https://doi.org/10.1002/job.2620
AuthorsChak Fu Lam, Hana Johnson, Lynda Jiwen Song, Wen wu, Cynthia Lee and Chen, Z.
Abstract

Although extant work has found that employee depletion is associated with less voice behavior, an emerging line of research suggests that depletion may sometimes be associated with more voice behavior. We build on this emerging line of research by establishing when and why employee depletion is associated with more voice behavior on a daily basis. We then further identify the implications of these relationships for daily voice endorsement by managers. Integrating research on the strength model of self‐control and the resource distinction between promotive and prohibitive voice, we predict that, among employees with low levels of trait self‐control, higher levels of daily depletion will be associated with lower levels of daily voice impulse control. In turn, lower levels of daily voice impulse control will be associated with higher levels of daily prohibitive voice, but lower levels of daily voice endorsement. Results from a 10‐day daily study with 697 daily observations from 88 employees working for 50 managers (Study 1) and an experimental recall task with 136 full‐time employees (Study 2) supported our hypotheses. We discuss how our findings contribute to theories of voice and self‐control, review the methodological strengths and limitations of our studies, and expound on the practical implications of our results.

Keywordsdepletion; trait self-control; voice behavior; voice endorsement; voice impulse control
Year2022
JournalJournal of Organizational Behavior
Journal citation43 (6), pp. 983-1000
PublisherJohn Wiley & Sons Ltd
ISSN0894-3796
1099-1379
Digital Object Identifier (DOI)https://doi.org/10.1002/job.2620
Web address (URL)https://eprints.whiterose.ac.uk/184237/
http://dx.doi.org/10.1002/job.2620
Output statusPublished
Publication dates
Online02 Mar 2022
Publication process dates
Accepted24 Feb 2022
Deposited14 Dec 2023
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