More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement

Journal article


Chak Fu Lam, Hana Johnson, Lynda Jiwen Song, Wen wu, Cynthia Lee and Chen, Z. 2022. More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement. Journal of Organizational Behavior. 43 (6), pp. 983-1000. https://doi.org/10.1002/job.2620
AuthorsChak Fu Lam, Hana Johnson, Lynda Jiwen Song, Wen wu, Cynthia Lee and Chen, Z.
Abstract

Although extant work has found that employee depletion is associated with less voice behavior, an emerging line of research suggests that depletion may sometimes be associated with more voice behavior. We build on this emerging line of research by establishing when and why employee depletion is associated with more voice behavior on a daily basis. We then further identify the implications of these relationships for daily voice endorsement by managers. Integrating research on the strength model of self‐control and the resource distinction between promotive and prohibitive voice, we predict that, among employees with low levels of trait self‐control, higher levels of daily depletion will be associated with lower levels of daily voice impulse control. In turn, lower levels of daily voice impulse control will be associated with higher levels of daily prohibitive voice, but lower levels of daily voice endorsement. Results from a 10‐day daily study with 697 daily observations from 88 employees working for 50 managers (Study 1) and an experimental recall task with 136 full‐time employees (Study 2) supported our hypotheses. We discuss how our findings contribute to theories of voice and self‐control, review the methodological strengths and limitations of our studies, and expound on the practical implications of our results.

Keywordsdepletion; trait self-control; voice behavior; voice endorsement; voice impulse control
Year2022
JournalJournal of Organizational Behavior
Journal citation43 (6), pp. 983-1000
PublisherJohn Wiley & Sons Ltd
ISSN0894-3796
1099-1379
Digital Object Identifier (DOI)https://doi.org/10.1002/job.2620
Web address (URL)https://eprints.whiterose.ac.uk/184237/
http://dx.doi.org/10.1002/job.2620
Output statusPublished
Publication dates
Online02 Mar 2022
Publication process dates
Accepted24 Feb 2022
Deposited14 Dec 2023
Permalink -

https://repository.derby.ac.uk/item/99vqw/more-depleted-speak-up-more-a-daily-examination-of-the-benefit-and-cost-of-depletion-for-voice-behavior-and-voice-endorsement

  • 26
    total views
  • 0
    total downloads
  • 9
    views this month
  • 0
    downloads this month

Export as

Related outputs

From negotiation to integration: Mastering the art of idiosyncratic deals
Everard-Igweh, Y., Chen, Z. and He, Q. 2024. From negotiation to integration: Mastering the art of idiosyncratic deals. Organizational Dynamics. pp. 1-5. https://doi.org/10.1016/j.orgdyn.2024.101099
Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees
Lam, W., Chen, Z., Ni, J., Zhao, J. and Zhong, J. A. 2024. Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees. Journal of Business Research. 183, pp. 1-11. https://doi.org/10.1016/j.jbusres.2024.114848
Transmitting affective job insecurity (AJI) within teams: Layoff effects of AJI convergence on intrateam power struggles and team outcomes
Wing Lam, Ziguang Chen, Wen Wu and Cynthia Lee 2023. Transmitting affective job insecurity (AJI) within teams: Layoff effects of AJI convergence on intrateam power struggles and team outcomes. Journal of Organizational Behavior. 44 (7), pp. 1078-1093. https://doi.org/10.1002/job.2726
Blue, Rather Than Red Light Can Nudge Employees to Choose Delayed But Larger Wage Payment
Geng, X., Zhang, K., Ma, J., Yang, H. and Chen, Z. 2023. Blue, Rather Than Red Light Can Nudge Employees to Choose Delayed But Larger Wage Payment. Environment and Behavior. 54 (9-10), pp. 1227-1250. https://doi.org/10.1177/00139165231153160
When and How Workplace Ostracism Leads to Interpersonal Deviance: The Moderating Effects of Self-control and Negative Affect
Hua, C., Zhao, L., He, Q. and Chen, Z. 2022. When and How Workplace Ostracism Leads to Interpersonal Deviance: The Moderating Effects of Self-control and Negative Affect. Journal of Business Research. 156, pp. 1-10. https://doi.org/10.1016/j.jbusres.2022.113554
How perceptions of others’ work and impression management motives affect leader–member exchange development: A six‐wave latent change score model
Ziguang Chen, Yuanyuan Huo, Wing Lam, Roger Chun‐To Luk and Israr Qureshi 2021. How perceptions of others’ work and impression management motives affect leader–member exchange development: A six‐wave latent change score model. Journal of Occupational and Organizational Psychology. 94 (3), pp. 1-27. https://doi.org/10.1111/joop.12341
Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19
Hiu Kan Wong, Joyce Oiwun Cheung and Ziguang Chen 2020. Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19. Asian Education and Development Studies. 10 (2), pp. 1-46. https://doi.org/10.1108/aeds-06-2020-0139
Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour
Lan, Junbang, Huo, Yuanyuan, Cai, Zhenyao, Wong, Chi‐Sum, Chen, Ziguang and Lam, Wing 2020. Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour. Journal of Occupational and Organizational Psychology. 93 (3), pp. 654-686. https://doi.org/10.1111/joop.12310
Who is fit to serve? person–job/organization fit, emotional labor, and customer service performance
Lam, W., Huo, Y. and CHEN, Ziguang 2018. Who is fit to serve? person–job/organization fit, emotional labor, and customer service performance. Human Resource Management. 57 (2), pp. 483-497. https://doi.org/10.1002/hrm.21871