Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees

Journal article

Lam, W., Chen, Z., Ni, J., Zhao, J. and Zhong, J. A. 2024. Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees. Journal of Business Research. 183, pp. 1-11. https://doi.org/10.1016/j.jbusres.2024.114848
AuthorsLam, W., Chen, Z., Ni, J., Zhao, J. and Zhong, J. A.
Abstract

This study investigates the social processes that underpin the influences of team members’ voice behavior on the voice behavior of other individual members. The tests of the hypotheses, using survey data from 342 full-time employees working in 74 project teams in the IT industry, support the hypothesized links. Teams with a stronger consensus—in terms of team members’ levels of promotive voice—stimulate a focal member’s promotive voice through the belief that promotive voice is worthy. This finding is in line with social facilitation theory. In an intriguing but unexpected finding, which resonates with social loafing theory, consensus in team members’ levels of prohibitive voice inhibits a focal member from speaking up. This interesting finding challenges the common assumption of “monkey see, monkey do” social contexts in employee teams; instead, the effect appears to depend on the type of voice behavior.

KeywordsTeam mean voice; Team variance of voice; Focal member’s voice; Belief that voice is worthy; Social facilitation theory; Social loafing theory
Year2024
JournalJournal of Business Research
Journal citation183, pp. 1-11
PublisherElsevier
ISSN1873-7978
Digital Object Identifier (DOI)https://doi.org/10.1016/j.jbusres.2024.114848
Web address (URL)https://doi.org/10.1016/j.jbusres.2024.114848
Accepted author manuscript
License
File Access Level
Open
Output statusPublished
Publication dates
Online02 Aug 2024
Publication process dates
Accepted16 Jul 2024
Deposited16 Aug 2024
Permalink -

https://repository.derby.ac.uk/item/q78w2/echo-our-voice-the-influences-of-team-members-on-the-voice-behavior-of-focal-employees

Log in to edit
File access - Request a copy

Restricted files

Accepted author manuscript

  • 7
    total views
  • 0
    total downloads
  • 0
    views this month
  • 0
    downloads this month

Export as

Related outputs

From negotiation to integration: Mastering the art of idiosyncratic deals
Everard-Igweh, Y., Chen, Z. and He, Q. 2024. From negotiation to integration: Mastering the art of idiosyncratic deals. Organizational Dynamics. pp. 1-5. https://doi.org/10.1016/j.orgdyn.2024.101099
Transmitting affective job insecurity (AJI) within teams: Layoff effects of AJI convergence on intrateam power struggles and team outcomes
Wing Lam, Ziguang Chen, Wen Wu and Cynthia Lee 2023. Transmitting affective job insecurity (AJI) within teams: Layoff effects of AJI convergence on intrateam power struggles and team outcomes. Journal of Organizational Behavior. 44 (7), pp. 1078-1093. https://doi.org/10.1002/job.2726
Blue, Rather Than Red Light Can Nudge Employees to Choose Delayed But Larger Wage Payment
Geng, X., Zhang, K., Ma, J., Yang, H. and Chen, Z. 2023. Blue, Rather Than Red Light Can Nudge Employees to Choose Delayed But Larger Wage Payment. Environment and Behavior. 54 (9-10), pp. 1227-1250. https://doi.org/10.1177/00139165231153160
When and How Workplace Ostracism Leads to Interpersonal Deviance: The Moderating Effects of Self-control and Negative Affect
Hua, C., Zhao, L., He, Q. and Chen, Z. 2022. When and How Workplace Ostracism Leads to Interpersonal Deviance: The Moderating Effects of Self-control and Negative Affect. Journal of Business Research. 156, pp. 1-10. https://doi.org/10.1016/j.jbusres.2022.113554
More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement
Chak Fu Lam, Hana Johnson, Lynda Jiwen Song, Wen wu, Cynthia Lee and Chen, Z. 2022. More depleted, speak up more? A daily examination of the benefit and cost of depletion for voice behavior and voice endorsement. Journal of Organizational Behavior. 43 (6), pp. 983-1000. https://doi.org/10.1002/job.2620
How perceptions of others’ work and impression management motives affect leader–member exchange development: A six‐wave latent change score model
Ziguang Chen, Yuanyuan Huo, Wing Lam, Roger Chun‐To Luk and Israr Qureshi 2021. How perceptions of others’ work and impression management motives affect leader–member exchange development: A six‐wave latent change score model. Journal of Occupational and Organizational Psychology. 94 (3), pp. 1-27. https://doi.org/10.1111/joop.12341
Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19
Hiu Kan Wong, Joyce Oiwun Cheung and Ziguang Chen 2020. Promoting effectiveness of “working from home”: findings from Hong Kong working population under COVID-19. Asian Education and Development Studies. 10 (2), pp. 1-46. https://doi.org/10.1108/aeds-06-2020-0139
Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour
Lan, Junbang, Huo, Yuanyuan, Cai, Zhenyao, Wong, Chi‐Sum, Chen, Ziguang and Lam, Wing 2020. Uncovering the impact of triadic relationships within a team on job performance: an application of balance theory in predicting feedback‐seeking behaviour. Journal of Occupational and Organizational Psychology. 93 (3), pp. 654-686. https://doi.org/10.1111/joop.12310
Who is fit to serve? person–job/organization fit, emotional labor, and customer service performance
Lam, W., Huo, Y. and CHEN, Ziguang 2018. Who is fit to serve? person–job/organization fit, emotional labor, and customer service performance. Human Resource Management. 57 (2), pp. 483-497. https://doi.org/10.1002/hrm.21871