Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees

Journal article

Lam, W., Chen, Z., Ni, J., Zhao, J. and Zhong, J. A. 2024. Echo ‘Our’ Voice? The influences of team members on the voice behavior of focal employees. Journal of Business Research. 183, pp. 1-11. https://doi.org/10.1016/j.jbusres.2024.114848
AuthorsLam, W., Chen, Z., Ni, J., Zhao, J. and Zhong, J. A.
Abstract

This study investigates the social processes that underpin the influences of team members’ voice behavior on the voice behavior of other individual members. The tests of the hypotheses, using survey data from 342 full-time employees working in 74 project teams in the IT industry, support the hypothesized links. Teams with a stronger consensus—in terms of team members’ levels of promotive voice—stimulate a focal member’s promotive voice through the belief that promotive voice is worthy. This finding is in line with social facilitation theory. In an intriguing but unexpected finding, which resonates with social loafing theory, consensus in team members’ levels of prohibitive voice inhibits a focal member from speaking up. This interesting finding challenges the common assumption of “monkey see, monkey do” social contexts in employee teams; instead, the effect appears to depend on the type of voice behavior.

KeywordsTeam mean voice; Team variance of voice; Focal member’s voice; Belief that voice is worthy; Social facilitation theory; Social loafing theory
Year2024
JournalJournal of Business Research
Journal citation183, pp. 1-11
PublisherElsevier
ISSN1873-7978
Digital Object Identifier (DOI)https://doi.org/10.1016/j.jbusres.2024.114848
Web address (URL)https://doi.org/10.1016/j.jbusres.2024.114848
Accepted author manuscript
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Open
Output statusPublished
Publication dates
Online02 Aug 2024
Publication process dates
Accepted16 Jul 2024
Deposited16 Aug 2024
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