Organizational digital literacy and enterprise digital transformation: Evidence from Chinese listed companies

Journal article


Zhao, L., He, Q., Guo, L. and Sarpong, D. 2023. Organizational digital literacy and enterprise digital transformation: Evidence from Chinese listed companies. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2023.3241411
AuthorsZhao, L., He, Q., Guo, L. and Sarpong, D.
Abstract

The importance of organizational digital literacy has come to dominate discourse on enterprise digital transformation. Drawing on Organizational Affordance Theory, we explored the relationship between three levels of organizational digital literacy — employee, senior executive and organization — and enterprise digital transformation. Utilizing a big data analytical tool, we first probed the employee digital literacy of Chinese listed companies, then analysed this with senior executive digital literacy and organizational hard/soft digital literacy data to generate a configuration of organizational digital literacy conditions linked with higher-level digital transformation. Our findings show that attributes of organizational digital literacy (i.e., employee, senior executive and hard/soft organizational) serve as important conditions for digital transformation, but higher-level digital transformations are driven by a combination of these conditions through seven types of configurations. Extending the understanding of the role of organizational digital literacy during enterprise digital transformation, our study offers insight into strategic capability requirements for embarking on successful digital transformation.

KeywordsEnterprise digital transformation; digital literacy; big data; machine learninhg; recruitment; fsQCA
Year2023
JournalIEEE Transactions on Engineering Management
PublisherIEEE
ISSN1558-0040
Digital Object Identifier (DOI)https://doi.org/10.1109/TEM.2023.3241411
Web address (URL)https://ieeexplore.ieee.org/document/10044381
Accepted author manuscript
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Open
Output statusPublished
Publication dates
Online14 Feb 2023
Publication process dates
Accepted26 Jan 2023
Deposited20 Feb 2023
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