The impact of patient participation direct enhanced service on patient reference groups in primary care: a qualitative study.
Journal article
Pollard, Lorraine, Agarwal, Shona, Harrad, Fawn, Lester, Louise, Cross, Ainslea, Wray, Paula, Smith, Gordon, Locke, Anthony and Sinfield, Paul 2014. The impact of patient participation direct enhanced service on patient reference groups in primary care: a qualitative study. Quality in primary care.
| Authors | Pollard, Lorraine, Agarwal, Shona, Harrad, Fawn, Lester, Louise, Cross, Ainslea, Wray, Paula, Smith, Gordon, Locke, Anthony and Sinfield, Paul |
|---|---|
| Abstract | NHS policy documents continue to make a wide-ranging commitment to patient involvement. The Patient Participation Direct Enhanced Service (PP-DES), launched in 2011, aimed to ensure patients are involved in decisions about the range and quality of services provided and commissioned by their practice through patient reference groups (PRGs). The aim of this exploratory study is to review the impact of the PP-DES (2011-13) on a sample of PRGs and assess how far it has facilitated their involvement in decisions about the services of their general practices. |
| Keywords | Primary health care; Patient and public involvement; Patient involvement; Attitude of Health Personnel; Feedback; Female; Health Services Research; Humans; Male; Patient Participation; Patient Satisfaction; Primary Health Care; Qualitative Research; Quality of Health Care; State Medicine; United Kingdom |
| Year | 2014 |
| Journal | Quality in primary care |
| Publisher | Radcliffe Publishing |
| ISSN | 14791072 |
| Web address (URL) | http://hdl.handle.net/10545/621357 |
| hdl:10545/621357 | |
| Publication dates | 2014 |
| Publication process dates | |
| Deposited | 08 Feb 2017, 14:00 |
| Accepted | 04 Jul 2014 |
| Rights | Archived with thanks to Quality in primary care |
| Contributors | University of Leicester |
| File | File Access Level Open |
| File | File Access Level Open |
| File | File Access Level Open |
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