The impact of patient participation direct enhanced service on patient reference groups in primary care: a qualitative study.

Journal article


Pollard, Lorraine, Agarwal, Shona, Harrad, Fawn, Lester, Louise, Cross, Ainslea, Wray, Paula, Smith, Gordon, Locke, Anthony and Sinfield, Paul 2014. The impact of patient participation direct enhanced service on patient reference groups in primary care: a qualitative study. Quality in primary care.
AuthorsPollard, Lorraine, Agarwal, Shona, Harrad, Fawn, Lester, Louise, Cross, Ainslea, Wray, Paula, Smith, Gordon, Locke, Anthony and Sinfield, Paul
Abstract

NHS policy documents continue to make a wide-ranging commitment to patient involvement. The Patient Participation Direct Enhanced Service (PP-DES), launched in 2011, aimed to ensure patients are involved in decisions about the range and quality of services provided and commissioned by their practice through patient reference groups (PRGs). The aim of this exploratory study is to review the impact of the PP-DES (2011-13) on a sample of PRGs and assess how far it has facilitated their involvement in decisions about the services of their general practices.

KeywordsPrimary health care; Patient and public involvement; Patient involvement; Attitude of Health Personnel; Feedback; Female; Health Services Research; Humans; Male; Patient Participation; Patient Satisfaction; Primary Health Care; Qualitative Research; Quality of Health Care; State Medicine; United Kingdom
Year2014
JournalQuality in primary care
PublisherRadcliffe Publishing
ISSN14791072
Web address (URL)http://hdl.handle.net/10545/621357
hdl:10545/621357
Publication dates2014
Publication process dates
Deposited08 Feb 2017, 14:00
Accepted04 Jul 2014
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ContributorsUniversity of Leicester
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