Feeling unsafe in the healthcare setting: patients' perspectives
Journal article
Kenward, Linda, Whiffin, Charlotte Jane and Spalek, Basia 2017. Feeling unsafe in the healthcare setting: patients' perspectives. British Journal of Nursing. https://doi.org/10.12968/bjon.2017.26.3.143
| Authors | Kenward, Linda, Whiffin, Charlotte Jane and Spalek, Basia |
|---|---|
| Abstract | This literature review aimed to discover the factors that contribute to patients feeling unsafe in the healthcare setting. Electronic searches were undertaken using three databases to examine publications from 2002 to 2016. The design used a modified Cooper's (1982) five-stage integrative review method. Fourteen articles were identified, producing seven themes: information and communication, loss of control, staff presence, impersonal care, patients' vulnerable emotional and physical state, not being taken seriously, and the patient perception of of a lack of staff experience, knowledge, proactivity and interest. The findings suggest that, in maintaining a quality service for patients, nurses can contribute to the reduction of patients' feelings of being unsafe and vulnerable. Patients do not just feel unsafe when errors occur, but also when service quality is noticeably poor. Where lack of quality is perceived as an indication of potential threat, this lack may contribute to patients feeling unsafe within the healthcare setting |
| Keywords | Literature review; Patient anxiety; Patient safety; Quality improvement |
| Year | 2017 |
| Journal | British Journal of Nursing |
| Publisher | Mark Allen Healthcare |
| ISSN | 9660461 |
| 20522819 | |
| Digital Object Identifier (DOI) | https://doi.org/10.12968/bjon.2017.26.3.143 |
| Web address (URL) | http://hdl.handle.net/10545/621435 |
| hdl:10545/621435 | |
| Publication dates | 09 Feb 2017 |
| Publication process dates | |
| Deposited | 20 Feb 2017, 15:21 |
| Rights | Archived with thanks to British Journal of Nursing |
| Contributors | University of Derby and University of Cumbria |
| File | File Access Level Open |
| File | File Access Level Open |
Permalink -
https://repository.derby.ac.uk/item/925vy/feeling-unsafe-in-the-healthcare-setting-patients-perspectives
Download files
91
total views18
total downloads2
views this month0
downloads this month
Export as
Related outputs
Developing the ‘Life Threads’ approach to support families after traumatic brain injury in UK community settings: protocol for a qualitative prefeasibility study
Whiffin, C., Caroline Ellis-Hill, Alyson Norman, Morag Lee, Parmjeet Kaur Singh, Jo Clark-Wilson, Audrey Daisley, Natasha Yasmin Felles, Mark Holloway, Sara Rose and Fergus Gracey Developing the ‘Life Threads’ approach to support families after traumatic brain injury in UK community settings: protocol for a qualitative prefeasibility study. BMJ Open. 14 (10), pp. 1-11. https://doi.org/10.1136/bmjopen-2024-084204Impact of relatives keeping patient diaries in the intensive care unit
Jordan, J. and Whiffin, C. 2023. Impact of relatives keeping patient diaries in the intensive care unit. Nursing Times. 119 (3).
The Value and Potential of Qualitative Research Methods in Neurosurgery
Whiffin, Charlotte J., Smith, Brandon G., Selveindran, Santhani M., Bashford, Tom, Esene, Ignatius N., Mee, Harry, Barki, M. Tariq, Baticulon, Ronnie E., Khu, Kathleen J., Hutchinson, Peter J. and Kolias, Angelos G. 2021. The Value and Potential of Qualitative Research Methods in Neurosurgery. World Neurosurgery. https://doi.org/10.1016/j.wneu.2021.12.040Neurotrauma clinicians’ perspectives on the contextual challenges associated with traumatic brain injury follow up in low-income and middle-income countries: A reflexive thematic analysis
Smith, B. G., Whiffin, C., Esene, I. N, Karekezi, C., Bashford, T, Mukhtar Khan, M.,, Fontoura Solla, D. J., Devi,I. B., Paiva,W.S., Servadei,F., Hutchinson, P.J., Kolias, A.G., Figaji,A. and Rubiano, A.M. 2022. Neurotrauma clinicians’ perspectives on the contextual challenges associated with traumatic brain injury follow up in low-income and middle-income countries: A reflexive thematic analysis. PLos ONE. 17 (9). https://doi.org/10.1371/journal.pone.0274922Co-constructing dissertations into papers for publication
Whiffin, C. and Collier, E. 2022. Co-constructing dissertations into papers for publication. Nursing Times.Remote follow-up technologies in traumatic brain injury: a scoping review
Smith, B.G., Tumpa, S., Mantle, O., Whiffin, C.J., Mee, H., Fontoura Solla, D.J., Paiva, W.S., Newcombe, V.F.J, Kolias, A.G. and Hutchinson, P.J. 2022. Remote follow-up technologies in traumatic brain injury: a scoping review. Journal of Neurotrauma. 39 (1), p. 1289–1317. https://doi.org/10.1089/neu.2022.0138The needs of clients coming to counselling following second harm: A Q methodology study
Kenward, Linda, whiffin, charlotte and Townend, Michael 2021. The needs of clients coming to counselling following second harm: A Q methodology study. Wiley. https://doi.org/10.1002/capr.12475How does a narrative understanding of change in families post brain injury help us to humanise our professional practice?
Whiffin, C J and Ellis-Hill, C 2021. How does a narrative understanding of change in families post brain injury help us to humanise our professional practice? Brain Impairment. https://doi.org/10.1017/BrImp.2021.14The experience of families following Traumatic Brain Injury in adult populations: A meta-synthesis of narrative structures.
Whiffin, Charlotte Jane, Gracey, Fergus and Ellis-Hill, Caroline 2021. The experience of families following Traumatic Brain Injury in adult populations: A meta-synthesis of narrative structures. International Journal of Nursing Studies. https://doi.org/10.1016/j.ijnurstu.2021.104043Neurotrauma clinicians’ perspectives on the contextual challenges associated with long-term follow-up following traumatic brain injury in low-income and middle-income countries: a qualitative study protocol
Smith, Brandon George, Whiffin, Charlotte Jane, Esene, Ignatius N, Karekezi, Claire, Bashford, Tom, Mukhtar Khan, Muhammad, Fontoura Solla, Davi Jorge, Indira Devi, Bhagavatula, Hutchinson, Peter John, Kolias, Angelos G, Figaji, Anthony and Rubiano, Andres M 2021. Neurotrauma clinicians’ perspectives on the contextual challenges associated with long-term follow-up following traumatic brain injury in low-income and middle-income countries: a qualitative study protocol. BMJ Open. 11 (3), p. e041442. https://doi.org/10.1136/bmjopen-2020-041442The needs of clients coming to counselling following an experience of second harm: A Q Methodology study
Kenward, Linda 2021. The needs of clients coming to counselling following an experience of second harm: A Q Methodology study. ThesisNeurosurgeons’ experiences of conducting and disseminating clinical research in low-income and middle-income countries: a reflexive thematic analysis
Whiffin, Charlotte Jane, Smith, Brandon George, Esene, Ignatius N, Karekezi, Claire, Bashford, Tom, Mukhtar Khan, Muhammad, Hutchinson, Peter John, Kolias, Angelos G, Fontoura Solla, Davi Jorge, Paiva, Wellingson S and Figaji, Anthony 2021. Neurosurgeons’ experiences of conducting and disseminating clinical research in low-income and middle-income countries: a reflexive thematic analysis. BMJ Open. 11 (9), pp. 1-12. https://doi.org/10.1136/bmjopen-2021-051806Neurosurgeons’ experiences of conducting and disseminating clinical research in low- and middle-income countries: A qualitative study protocol
Whiffin, Charlotte, J., Smith, Brandon, G., Ignatius, Esene, N., Karekezi, Claire, Bashford, Tom, Khan, Muhammed, M, Solla, Davi, JF, Hutchinson, Peter, J. and Kolias, Angelos 2020. Neurosurgeons’ experiences of conducting and disseminating clinical research in low- and middle-income countries: A qualitative study protocol. BMJ Open. https://doi.org/10.1136/bmjopen-2020-038939An exploration of family in the context of head injury: a narrative understanding of change
Secretary, SRR, whiffin, charlotte, Bailey, Christopher, Ellis-Hill, Caroline, Nikki, Jarrett and Peter, Hutchinson J. 2020. An exploration of family in the context of head injury: a narrative understanding of change. Clinical Rehabilitation. https://doi.org/10.1177/0269215520902499How to conduct a systematic search for a systematic literature review
Whiffin, charlotte 2020. How to conduct a systematic search for a systematic literature review. OH Today.Pre-nursing care experience and implications for its role in maintaining interest and motivation in nursing
Whiffin, Charlotte, Baker, D., Nichols, Julia, Pyer, Michelle and Henshaw, L. 2019. Pre-nursing care experience and implications for its role in maintaining interest and motivation in nursing. Nursing Times.Collaborative development of an accelerated graduate entry nursing programme outside of traditional funding mechanisms
Whiffin, Charlotte Jane, Clarke, Helen, Brundrett, Heather, Baker, D. and Whitehead, Bill 2018. Collaborative development of an accelerated graduate entry nursing programme outside of traditional funding mechanisms. Nurse Education in Practice. 28, pp. 314-317. https://doi.org/10.1016/j.nepr.2017.09.017‘Am I a student or a Health Care Assistant?’ A qualitative evaluation of a programme of pre-nursing care experience.
Whiffin, Charlotte Jane, Baker, D., Henshaw, L., Nichols, Julia J. and Pyer, Michelle 2018. ‘Am I a student or a Health Care Assistant?’ A qualitative evaluation of a programme of pre-nursing care experience. Journal of Advanced Nursing.. https://doi.org/10.1111/jan.13788Making the link between critical appraisal, thinking and analysis
Whiffin, Charlotte Jane and Hasselder, Alison 2013. Making the link between critical appraisal, thinking and analysis. British Journal of Nursing. https://doi.org/10.12968/bjon.2013.22.14.831Challenges and solutions during analysis in a longitudinal narrative case study
Whiffin, Charlotte Jane, Bailey, Christopher, Ellis-Hill, Caroline and Jarrett, Nicola 2014. Challenges and solutions during analysis in a longitudinal narrative case study. Nurse Researcher. https://doi.org/10.7748/nr2014.03.21.4.20.e1238We are not the same people we used to be: an exploration of family biographical narratives and identity change following traumatic brain injury
Whiffin, Charlotte Jane, Ellis-Hill, Caroline, Bailey, Christopher, Jarrett, Nicola and Hutchinson, Peter J. 2017. We are not the same people we used to be: an exploration of family biographical narratives and identity change following traumatic brain injury. Neuropsychological Rehabilitation. https://doi.org/10.1080/09602011.2017.1387577Muslim communities, crime, victimisation and criminal justice
Spalek, Basia and Davanna, Tracey 2016. Muslim communities, crime, victimisation and criminal justice. in: University of Chicago Press.The role of communities in counter-terrorism: analysing policy and exploring psychotherapeutic approaches within community settings
Spalek, Basia and Weeks, Douglas 2016. The role of communities in counter-terrorism: analysing policy and exploring psychotherapeutic approaches within community settings. Studies in Conflict and Terrorism. https://doi.org/10.1080/1057610X.2016.1253985Radicalisation, de-radicalisation and counter-radicalisation in relation to families: Key challenges for research, policy and practice
Spalek, Basia 2015. Radicalisation, de-radicalisation and counter-radicalisation in relation to families: Key challenges for research, policy and practice. Security Journal. https://doi.org/10.1057/sj.2015.43Crime victims: theory, policy and practice
Spalek, Basia 2005. Crime victims: theory, policy and practice. Palgrave Macmillan.Narratives of family transition during the first year post-head injury: perspectives of the non-injured members
Whiffin, Charlotte Jane, Bailey, Christopher, Ellis-Hill, Caroline, Jarrett, Nicola and Hutchinson, Peter J. 2014. Narratives of family transition during the first year post-head injury: perspectives of the non-injured members. Journal of Advanced Nursing.. https://doi.org/10.1111/jan.12551