Patient centred care in diagnostic radiography (Part 1): Perceptions of service users and service deliverers
Journal article
Authors | Hyde, E. and Hardy, Maryann |
---|---|
Abstract | There is growing awareness of the importance of patient centered care (PCC) in health care. Within Radiography in the UK, elements of PCC are embedded within professional body publications and guidance documents. However, there is limited research evidence exploring whether perceptions of PCC are equivalent between those delivering (radiographers) and those experiencing (patient) care. This study aimed to address this gap by determining compatibility in perceptions of PCC between those using and those delivering radiography services. This is the first step in developing measurable indicators of PCC in diagnostic radiography. A multi-method two stage approach was undertaken using survey and interview data collection techniques. Ethical approval was granted by University of Derby College of Health & Social Care Ethics committee. This paper reports Stage 1 of the study, the online, cross sectional survey. Participants were asked to indicate their level of agreement to a series of attitudinal statements using a 5-point Likert scale. Statements were paired, but not co-located to increase validity. Participants were invited to provide free text comments to supplement their responses. Stage 2 of the project is reported separately. Survey responses were received from all 3 participant subgroups. A minimum response rate of 30 participants per sub-group was set as a target. Response rates varied across subgroups, with only radiography managers failing to meet the expected response threshold. Wide disparity between perceptions of service users and those delivering radiography services on what constitutes high quality PCC was evident. It is evident that there is still work required to ensure parity between expectations of service users and deliverers on what constitutes high quality PCC. Further work is required to identify measurable service delivery outcomes that represent PCC within radiographic practice. |
Keywords | patient centred care; patient experience; person centred care; diagnostic radiography; education |
Year | 2020 |
Journal | Radiography |
Publisher | Elsevier |
ISSN | 1078-8174 |
1532-2831 | |
Digital Object Identifier (DOI) | https://doi.org/10.1016/j.radi.2020.04.015 |
Web address (URL) | http://hdl.handle.net/10545/624919 |
http://creativecommons.org/licenses/by-nc-nd/4.0/ | |
hdl:10545/624919 | |
Publication dates | 13 Jun 2020 |
Publication process dates | |
Deposited | 19 Jun 2020, 09:55 |
Accepted | 09 Jun 2020 |
Rights | Attribution-NonCommercial-NoDerivatives 4.0 International |
Contributors | University of Derby |
File | |
File | File Access Level Open |
File | File Access Level Open |
https://repository.derby.ac.uk/item/93xw5/patient-centred-care-in-diagnostic-radiography-part-1-perceptions-of-service-users-and-service-deliverers
Download files
115
total views125
total downloads7
views this month5
downloads this month
Export as
Related outputs
A multidisciplinary team and multiagency approach for AI implementation: A commentary for medical imaging and radiotherapy key stakeholders
Hyde, E. and et al. 2024. A multidisciplinary team and multiagency approach for AI implementation: A commentary for medical imaging and radiotherapy key stakeholders. Journal of Medical Imaging and Radiation Sciences. 55 (4), pp. 1-8. https://doi.org/10.1016/j.jmir.2024.101717Patient-centered care measures through the eyes of South African Radiographers and patients: A survey approach
Naidoo, K., Thomas, H., Emma Hyde, Hardy, M., Doubleday, A., Pieterse, T., Steffens, T. and Gunn, T. 2024. Patient-centered care measures through the eyes of South African Radiographers and patients: A survey approach. Journal of Medical Imaging and Radiation Sciences. 55 (4), pp. 1-8. https://doi.org/10.1016/j.jmir.2024.101725The impact of a massive open online course on levels of awareness of patient centred care in UK-based diagnostic radiographers
Hyde, E., Hardy, M., Strudwick, R. and Upton, A. 2024. The impact of a massive open online course on levels of awareness of patient centred care in UK-based diagnostic radiographers. Journal of Practice Teaching and Learning . 22. https://doi.org/10.1921/jpts.v20i3.2211Person Centred Care
Hyde, E. 2024. Person Centred Care. in: Chau, S., Hyde, E., Knapp, K. and Hayre, C. (ed.) Person Centred Care in Radiology: International Perspectives on High Quality Care Boca Raton, USA CRC Press. pp. 3-5Heartfelt conversations: the art of compassionate communication.
Hyde, E. 2024. Heartfelt conversations: the art of compassionate communication. European Congress of Radiology. Vienna, Austria 28 Feb - 03 Mar 2024Elements of person-centred diagnostic imaging care in low-and middle-income countries: A systematic review
A.N.A. Adjei, A. Donkor, Y.A. Wiafe, I.C. Anyitey-Kokor, E. Hyde and Hyde, E. 2024. Elements of person-centred diagnostic imaging care in low-and middle-income countries: A systematic review. Radiography. 30, pp. 394-407. https://doi.org/10.1016/j.radi.2023.12.016Person Centred Care in Radiography: Skills for providing effective patient care
Strudwick, R. M., Harvey-Lloyd, J. M., Bleiker, J., Gooch, J., Hancock, A., Hyde, E. and Newton-Hughes, A. 2023. Person Centred Care in Radiography: Skills for providing effective patient care . London Wiley Blackwell.Embedding person centred care in everyday practice workshop
Hyde, E. 2023. Embedding person centred care in everyday practice workshop . Australian Society of Medical Imaging and Radiation Sciences Annual Conference.Person-centred care: global perspective & international community of practice
Hyde, E. 2023. Person-centred care: global perspective & international community of practice . Australian Society of Medical Imaging and Radiation Sciences Annual Conference.Personalised Care and the Personalised Care Institute
Hyde, E. 2023. Personalised Care and the Personalised Care Institute. Pulse PCN conference. Birmingham, UK 25 May 2023Engagement with communities and individuals using Personalised Care
Hyde, E. 2023. Engagement with communities and individuals using Personalised Care. British Society Lifestyle Medicine. Manchester, UK 21 - 22 Sep 2023Narratives in the Journal of Medical Imaging and Radiation Sciences: Publishing stories in an academic journal
Bolderston, A., Hyde, E., Lloyd, L., McCuaig, C., Robins, S., van de Venter, R. and Wright, C. 2023. Narratives in the Journal of Medical Imaging and Radiation Sciences: Publishing stories in an academic journal. Journal of Medical Imaging and Radiation Sciences. 54 (3), pp. 393-397. https://doi.org/10.1016/j.jmir.2023.06.003Promotion of research culture among radiographers in one UK NHS trust through journal club activities – An autoethnographic study
E. Iweka and Hyde, E. 2023. Promotion of research culture among radiographers in one UK NHS trust through journal club activities – An autoethnographic study. Radiography. Vol 29 (Issue 4, July 2023), pp. 800-806. https://doi.org/10.1016/j.radi.2023.05.014Innovations in practice-based learning in diagnostic radiography – a new approach to pre-registration students’ placements?
Hyde, E. 2022. Innovations in practice-based learning in diagnostic radiography – a new approach to pre-registration students’ placements? College of Radiographers.Is there a role for professional supervision in supporting the professional and personal wellbeing of the sonographic workforce? A literature review
G. Coleman and Hyde, E. 2022. Is there a role for professional supervision in supporting the professional and personal wellbeing of the sonographic workforce? A literature review. Radiography. 28 (4), pp. 991-998. https://doi.org/10.1016/j.radi.2022.07.008Post-acute COVID syndrome (long COVID): What should radiographers know and the potential impact for imaging services
F. Alghamdi, R. Owen, Ashton, R., A.D. Obotiba, R.M. Meertens, E. Hyde, M.A. Faghy, K.M. Knapp, P. Rogers and W.D. Strain 2022. Post-acute COVID syndrome (long COVID): What should radiographers know and the potential impact for imaging services. Radiography. 28, pp. 1-7. https://doi.org/10.1016/j.radi.2022.08.009First year student radiographers’ perceptions of a one-week simulation-based education package designed to increase clinical placement capacity
Hyde, E., Shiner, N., Partner, A. and Errett, S. 2022. First year student radiographers’ perceptions of a one-week simulation-based education package designed to increase clinical placement capacity. Radiography. 28 (2022), pp. 577-585. https://doi.org/10.1016/j.radi.2022.04.007![](/~543/ssr/default-thumbnail.png)
Delivering informed measures of patient centred care in medical imaging: What is the international perspective?
Hyde, E. and Hardy, Maryann 2021. Delivering informed measures of patient centred care in medical imaging: What is the international perspective? Journal of Medical Imaging and Radiation Sciences. https://doi.org/10.1016/j.jmir.2021.05.014![](/~543/ssr/default-thumbnail.png)
Patient centred care in diagnostic radiography (Part 3): Perceptions of student radiographers and radiography academics
Hyde, E. and Hardy, M 2021. Patient centred care in diagnostic radiography (Part 3): Perceptions of student radiographers and radiography academics. Radiography. https://doi.org/10.1016/j.radi.2020.09.008![](/~543/ssr/default-thumbnail.png)
Patient centred care and considerations
Hyde, E. 2020. Patient centred care and considerations. in: CRC Press/ Routledge.Delivering patient centred care (Part 2): a qualitative study of the perceptions of service users and deliverers.
Hyde, E. and Hardy, Maryann 2020. Delivering patient centred care (Part 2): a qualitative study of the perceptions of service users and deliverers. Radiography. https://doi.org/10.1016/j.radi.2020.09.008![](/~543/ssr/default-thumbnail.png)
Evaluation of shared placements between MSc Pre-Registration and BSc (Hons) Diagnostic Radiography students.
Partner, Alexandra, Shiner, N. and Hyde, E. 2018. Evaluation of shared placements between MSc Pre-Registration and BSc (Hons) Diagnostic Radiography students. National Association Educators in Practice (NAEP).![](/~543/ssr/default-thumbnail.png)
Values-based practice (VBP) training for radiographers.
Strudwick Ruth, Newton-Hughes, Ann, Gibson, Sue, Harris, Joanne, Gradwell, Mark, Hyde, E., Harvey-Lloyd, Jane, O'Regan, Tracy and Hendry, Julie 2018. Values-based practice (VBP) training for radiographers. The National Association of Educators in Practice.![](/~543/ssr/default-thumbnail.png)
Building Capacity: the use of non-traditional placements in diagnostic radiography education
Hyde, E. 2017. Building Capacity: the use of non-traditional placements in diagnostic radiography education. Imaging & Therapy Practice.Return to practice: supporting diagnostic radiographers back into the workforce.
Hyde, E. and Errett, Sue 2017. Return to practice: supporting diagnostic radiographers back into the workforce.![](/~543/ssr/default-thumbnail.png)
An investigation into first year diagnostic radiography students' preparedness to deal with ill service users in two UK universities
Hyde, E. 2017. An investigation into first year diagnostic radiography students' preparedness to deal with ill service users in two UK universities. Imaging & Therapy Practice.![](/~543/ssr/default-thumbnail.png)
Building capacity: an evaluation of the use of non-traditional placements in diagnostic radiography education.
Hyde, E. and Errett, Sue 2017. Building capacity: an evaluation of the use of non-traditional placements in diagnostic radiography education. UKRCO conference.![](/~543/ssr/default-thumbnail.png)
An investigation into first year diagnostic radiography students' preparedness to deal with ill people in two UK universities
Hyde, E. and Strudwick, Ruth 2016. An investigation into first year diagnostic radiography students' preparedness to deal with ill people in two UK universities.![](/~543/ssr/default-thumbnail.png)
Easing the transition: the importance of high quality mentorship in placement support
Hyde, E. 2016. Easing the transition: the importance of high quality mentorship in placement support. Imaging & Therapy Practice.![](/~543/ssr/default-thumbnail.png)
Fitness to practise: Incident reporting and professional behaviour
Partner, Alexandra and Hyde, E. 2016. Fitness to practise: Incident reporting and professional behaviour. College of Radiographers.![](/~543/ssr/default-thumbnail.png)
Using social media to promote the radiography subject area
Partner, Alexandra and Hyde, E. 2014. Using social media to promote the radiography subject area. United Kingdom Radiological Congress.![](/~543/ssr/default-thumbnail.png)
A critical evaluation of student radiographers' experience of the transition from the classroom to their first clinical placement.
Hyde, E. 2014. A critical evaluation of student radiographers' experience of the transition from the classroom to their first clinical placement. Radiography. https://doi.org/10.1016/j.radi.2014.12.005![](/~543/ssr/default-thumbnail.png)
Easing the transition from classroom to clinical placement
Hyde, E. 2014. Easing the transition from classroom to clinical placement. European First Year Experience conference.![](/~543/ssr/default-thumbnail.png)