Exploring public perspectives of e-professionalism in nursing

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Jackson, Jessica 2019. Exploring public perspectives of e-professionalism in nursing. RCN Publishing Ltd.. https://doi.org/10.7748/nm.2019.e1870
AuthorsJackson, Jessica
Abstract

Background E-professionalism is a term used to describe the behaviours of healthcare professionals, including nurses, in the online environment. While a range of professional guidance on the use of online social media platforms is available, there has been little research into the perspectives of patients and the public more generally on nurses’ e-professionalism. Aim To explain what, how and why the public make decisions about the acceptability of nurses’ online behaviours and e-professionalism, and to make recommendations for nurses on managing the information they share online. Method This was a mixed-method critical realist study. Participants in a survey (n=53) and two focus groups (n=8) discussed and rated the acceptability of five vignettes related to nurses’ online behaviours based on real-life examples. Findings The participants generally thought that nurses are entitled to have a personal life and freedom of speech and to promote causes they believe to be important, even if these were not aligned with their own beliefs. Participants unanimously considered the use of profane language against any individuals or groups to be unacceptable. Conclusion The public make decisions on the acceptability of nurses’ online behaviours based on a range of complex factors, including social and individual values, attitudes and beliefs, as well as their intent and consequences. Recommendations for nurses on how to manage the information they share online include: using separate platforms for personal, educational and professional purposes; using functions that control who can ‘tag’ and share their posts; and ensuring any information they share that relates to healthcare or nursing practice is up to date and evidence based.

Keywordscommunication; Image of nursing; Information technology; Professional issues; Social media; Technology
Year2019
PublisherRCN Publishing Ltd.
ISSN1354-5760
2047-8976
Digital Object Identifier (DOI)https://doi.org/10.7748/nm.2019.e1870
Web address (URL)http://hdl.handle.net/10545/624523
hdl:10545/624523
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Open
Publication dates02 Dec 2019
Publication process dates
Deposited25 Feb 2020, 15:51
Accepted16 Aug 2019
ContributorsUniversity of Derby
JournalNursing Management
Journal citation26 (6), pp. 29-35
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https://repository.derby.ac.uk/item/9242x/exploring-public-perspectives-of-e-professionalism-in-nursing

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