Lessons for career guidance from return-on-investment analyses in complex education-related fields
Journal article
Percy, C. and Hooley, T. 2023. Lessons for career guidance from return-on-investment analyses in complex education-related fields. British Journal of Guidance & Counselling. pp. 1-19. https://doi.org/10.1080/03069885.2023.2186372
| Authors | Percy, C. and Hooley, T. |
|---|---|
| Abstract | Return on investment (ROI) has become part of the policymaking toolkit, particularly pertinent for activities like school-based career guidance deemed optional by some policymakers. There are institutions supporting ideal ROI methods alongside an academic critique, but little research on how ROI has been applied in practice in a guidance setting. In this systematic review, we document 32 ROI studies across nine countries that address either school-based guidance or one of three congruent fields: widening participation in education, behaviour in schools and adult career guidance. We find the corpus highly heterogenous in methods and quality, leading to problems in comparability. We argue for a pragmatic approach to improving consistency and the importance of policymakers’ capacity for critically reading ROI studies. |
| Keywords | Return on investment; benefit-cost analysis; career guidance; widening participation; school behaviour; school counselling |
| Year | 2023 |
| Journal | British Journal of Guidance & Counselling |
| Journal citation | pp. 1-19 |
| Publisher | Taylor & Francis |
| ISSN | 1469-3534 |
| Digital Object Identifier (DOI) | https://doi.org/10.1080/03069885.2023.2186372 |
| Web address (URL) | https://www.tandfonline.com/doi/full/10.1080/03069885.2023.2186372 |
| Funder | University of Derby |
| Accepted author manuscript | License File Access Level Open |
| Publisher's version | License File Access Level Open |
| Output status | Published |
| Publication dates | |
| Online | 21 Mar 2023 |
| Publication process dates | |
| Accepted | 14 Jan 2023 |
| Deposited | 03 Apr 2023 |
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Weller, Paul and Hooley, Tristram 2016. How religion or belief frame participation and access in UK higher education. in: Aune, K. and Stevenson, J. (ed.) Religion and Higher Education in Europe and North America Oxfordshire Taylor & Francis.Good looks and good practice: the attitudes of career practitioners to attractiveness and appearance
Yates, Julia, Bagri, Kiren Kaur and Hooley, Tristram 2016. Good looks and good practice: the attitudes of career practitioners to attractiveness and appearance. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2016.1237615Graduate Careers in the Post-Brexit World
Hooley, Tristram 2016. Graduate Careers in the Post-Brexit World.The impact of career guidance on progression in learning and work: a literature review
Neary, S., Hooley, Tristram, Morris, Marian and Mackay, Susan 2016. The impact of career guidance on progression in learning and work: a literature review. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/942w9Introducing the LEADER Framework for Careers (1.0)
Neary, S. and Hooley, Tristram 2016. Introducing the LEADER Framework for Careers (1.0). Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/9429xDealing with the ever changing policy landscape: Learning from international practice
Hooley, Tristram 2016. Dealing with the ever changing policy landscape: Learning from international practice. Career Development Association of New Zealand.The Right Start in Life: Exploring an innovative new online career solution
Hooley, Tristram and Sahar, Arif 2016. The Right Start in Life: Exploring an innovative new online career solution. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93x30Evaluation of the Legacy Careers Project
Dodd, Vanessa and Hooley, Tristram 2016. Evaluation of the Legacy Careers Project. Derby International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93wz0World-class apprenticeship standards: Report and recommendations
Mieschbuehler, Ruth and Hooley, Tristram 2016. World-class apprenticeship standards: Report and recommendations. Derby International Centre for Guidance Studies, College of Education, University of Derby. https://doi.org/10.48773/93v7wThe role of brokerage within career guidance: a literature review
Hallam, Rachel, Morris, Marian, Hooley, Tristram, Neary, S. and Mackay, Susan 2016. The role of brokerage within career guidance: a literature review. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93qy1‘ … and now it’s over to you’: recognising and supporting the role of careers leaders in schools in England
Andrews, David and Hooley, Tristram 2016. ‘ … and now it’s over to you’: recognising and supporting the role of careers leaders in schools in England. British Journal of Guidance & Counselling. 45 (2), pp. 1-13. https://doi.org/10.1080/03069885.2016.1254726Forsøk å be noen som ser stygge ut om å ta en ansiktsløfting
Hooley, Tristram 2016. Forsøk å be noen som ser stygge ut om å ta en ansiktsløfting. Utdanning.no.What works in careers and enterprise?
The Careers & Enterprise Company and Hooley, Tristram 2016. What works in careers and enterprise? The Careers & Enterprise Company.Understanding the careers cold spots.
Boys, Jonathan, Hooley, Tristram, Barbone, Lucia, Hedges, Sophie and Spekesser, Stefan 2016. Understanding the careers cold spots. The Careers & Enterprise Company.Understanding career management skills: findings from the first phase of the CMS LEADER project
Neary, S., Dodd, Vanessa and Hooley, Tristram 2016. Understanding career management skills: findings from the first phase of the CMS LEADER project. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/9317zCareer guidance for social justice
Hooley, Tristram and Sultana, Ronald G. 2016. Career guidance for social justice. Journal of the National Institute for Career Education and Counselling (NICEC). https://doi.org/10.20856/jnicec.3601Effective employer mentoring: Lessons from the evidence
Hooley, Tristram 2016. Effective employer mentoring: Lessons from the evidence. The Careers & Enterprise Company.Professionalism in Careers
Hooley, Tristram, Johnson, Claire and Neary, S. 2016. Professionalism in Careers. Careers England and the Career Development Institute.Symposium on online practice in counselling and guidance
Goss, Stephen and Hooley, Tristram 2015. Symposium on online practice in counselling and guidance. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2015.995471Why we've all got to be digital career practitioners
Hooley, Tristram 2015. Why we've all got to be digital career practitioners.Effective Policy Frameworks for the Organisation of Career Guidance Services A Review of the Literature
Hooley, Tristram, Neary, S., Morris, Marian and Mackay, Susan 2015. Effective Policy Frameworks for the Organisation of Career Guidance Services A Review of the Literature. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/9516wLondon ambitions: shaping a successful careers offer for all Londoners (Careers England Policy Commentary 31)
Hooley, Tristram 2015. London ambitions: shaping a successful careers offer for all Londoners (Careers England Policy Commentary 31). Careers England.Delivering NEET policy packages? A decade of NEET policy in England
Hutchinson, Jo, Beck, Vanessa and Hooley, Tristram 2015. Delivering NEET policy packages? A decade of NEET policy in England. Journal of Education and Work. https://doi.org/10.1080/13639080.2015.1051519Teachers and Careers: The role of school teachers in delivering career and employability learning
Hooley, Tristram, Watts, A. G. and Andrews, David 2015. Teachers and Careers: The role of school teachers in delivering career and employability learning. Derby International Centre for Guidance Studies, University of Derby.Ensuring quality in online career mentoring
Hooley, Tristram, Neary, S. and Hutchinson, Jo 2015. Ensuring quality in online career mentoring. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2014.1002385The D2N2 employability framework: Employers and schools supporting young people's routes to work
Hutchinson, Jo, Dickinson, Berni, Vickers, Rob and Hooley, Tristram 2015. The D2N2 employability framework: Employers and schools supporting young people's routes to work. D2N2.Employers' experience of Higher Apprenticeships: benefits and barriers
Mieschbuehler, Ruth, Hooley, Tristram and Neary, S. 2015. Employers' experience of Higher Apprenticeships: benefits and barriers. Derby & Leicestershire iCeGS, University of Derby and Pera Training, Melton Mowbray. https://doi.org/10.48773/943qwCareering towards a wall? Careers guidance policy and election 2015
Hooley, Tristram 2015. Careering towards a wall? Careers guidance policy and election 2015.Graduate dress code: How undergraduates are planning to use hair, clothes and make-up to smooth their transition to the workplace
Fletcher, Beth, Hooley, Tristram and Yates, Julia 2015. Graduate dress code: How undergraduates are planning to use hair, clothes and make-up to smooth their transition to the workplace. Industry and Higher Education. https://doi.org/10.5367/ihe.2015.0261What does good careers advice look like?
Hooley, Tristram 2015. What does good careers advice look like? Westminster Employment Forum.Customer satisfaction with career guidance: a literature review
Hooley, Tristram, Neary, S., Morris, Marian and Mackay, Susan 2015. Customer satisfaction with career guidance: a literature review. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93zzwGet yourself connected: conceptualising the role of digital technologies in Norwegian career guidance
Hooley, Tristram, Shepherd, Claire and Dodd, Vanessa 2015. Get yourself connected: conceptualising the role of digital technologies in Norwegian career guidance. Derby International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93y86The Kent model of career education and guidance
Hooley, Tristram 2015. The Kent model of career education and guidance. Kent County Council.Making use of icould: learning from practice
Moore, Nicki and Hooley, Tristram 2015. Making use of icould: learning from practice. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93v1yIntegrated policies: creating systems that work
McCarthy, John and Hooley, Tristram 2015. Integrated policies: creating systems that work. Kuder.Who wins the rat race? Social justice and the graduate labour market
Hooley, Tristram 2015. Who wins the rat race? Social justice and the graduate labour market. Graduate Prospects Ltd..Evaluation of the NAHT Aspire
Hutchinson, Jo, Neary, S., Hooley, Tristram, Hewitt, Des, Mieschbuehler, Ruth, Dodd, Vanessa and Langley, Emma 2015. Evaluation of the NAHT Aspire. Derby International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/933z9Career guidance and inspiration in schools
Hooley, Tristram 2015. Career guidance and inspiration in schools. Careers England.Emancipate yourselves from mental slavery: self-actualisation, social justice and the politics of career guidance
Hooley, Tristram 2015. Emancipate yourselves from mental slavery: self-actualisation, social justice and the politics of career guidance. Derby International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/92xw7Getting it down on paper: the importance of letter writing for young people's employability
Dodd, Vanessa and Hooley, Tristram 2015. Getting it down on paper: the importance of letter writing for young people's employability. Royal Mail.Surveying the religious and non-religious online
Hooley, Tristram and Weller, Paul 2015. Surveying the religious and non-religious online. in: Cheruvallil-Contractor, S. and Shakkour, S. (ed.) Digital Methodologies in the Sociology of Religion London Bloomsbury.Professionalising careers work: The view from Europe
Hooley, Tristram 2015. Professionalising careers work: The view from Europe. CDANZ Ezine.The economic benefits of career guidance
Hooley, Tristram and Dodd, Vanessa 2015. The economic benefits of career guidance. Careers England.Further education learners' prior experience of career education and guidance: A case study of Chesterfield College.
Woolly, Amy and Hooley, Tristram 2015. Further education learners' prior experience of career education and guidance: A case study of Chesterfield College. Journal of the National Institute for Career Education and Counselling (NICEC). https://doi.org/10.20856/jnicec.3508What is online research?: using the Internet for Social Science research
Hooley, Tristram, Marriott, John and Wellens, Jane 2012. What is online research?: using the Internet for Social Science research. Bloomsbury Academic.The evidence base on lifelong guidance (Extended Summary)
Hooley, Tristram 2014. The evidence base on lifelong guidance (Extended Summary). European Lifelong Guidance Policy Network.Advancing ambitions: the role of career guidance in supporting social mobility
Hooley, Tristram, Matheson, Jesse and Watts, A. G. 2014. Advancing ambitions: the role of career guidance in supporting social mobility. The Sutton Trust.Understanding the recruitment and selection of postgraduate researchers by English higher education institutions
Mellors-Bourne, Robin, Metcalfe, Janet, Pearce, Ellen and Hooley, Tristram 2014. Understanding the recruitment and selection of postgraduate researchers by English higher education institutions. CRAC.Building motivation, achievement and progression online: evaluating Brightside's approach to online mentoring. Executive Summary.
Hooley, Tristram, Hutchinson, Jo and Neary, S. 2014. Building motivation, achievement and progression online: evaluating Brightside's approach to online mentoring. Executive Summary. Derby iCeGS, University of Derby. https://doi.org/10.48773/942z9‘We wanted to change that particular part of the world': the role of academics in the career development field, learning from the career of Tony Watts
Hooley, Tristram 2014. ‘We wanted to change that particular part of the world': the role of academics in the career development field, learning from the career of Tony Watts.Understanding a ‘career in careers’: learning from an analysis of current job and person specifications
Neary, S., Marriott, John and Hooley, Tristram 2014. Understanding a ‘career in careers’: learning from an analysis of current job and person specifications. Derby iCeGS - International Centre for Guidance Studies, University of Derby.Evaluating the Legacy Careers Project.
Marriott, John and Hooley, Tristram 2014. Evaluating the Legacy Careers Project. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/93071The evidence base on lifelong guidance (Brief Summary)
Hooley, Tristram 2014. The evidence base on lifelong guidance (Brief Summary). European Lifelong Guidance Policy Network.‘If you look the part you’ll get the job’: should career professionals help clients to enhance their career image?
Yates, Julia and Hooley, Tristram 2014. ‘If you look the part you’ll get the job’: should career professionals help clients to enhance their career image? British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2014.975676The evidence base on lifelong guidance
Hooley, Tristram 2014. The evidence base on lifelong guidance. The European Lifelong Guidance Policy Network (ELGPN).Evaluating the impact of career management skills module and internship programme within a university business school
Taylor, Antony Richard and Hooley, Tristram 2014. Evaluating the impact of career management skills module and internship programme within a university business school. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2014.918934A career postcode lottery? Local authority provision of youth and career support following the 2011 Education Act
Langley, Emma, Hooley, Tristram and Bertuchi, Denise 2014. A career postcode lottery? Local authority provision of youth and career support following the 2011 Education Act. Derby iCeGS - International Centre for Guidance Studies, University of Derby. https://doi.org/10.48773/92554Building motivation, achievement and progression online: evaluating Brightside's approach to online mentoring
Hooley, Tristram, Hutchinson, Jo and Neary, S. 2014. Building motivation, achievement and progression online: evaluating Brightside's approach to online mentoring. Derby iCeGS, University of Derby. https://doi.org/10.48773/92468Career guidance in communities
Hooley, Tristram 2014. Career guidance in communities. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2013.858557Understanding how people choose to pursue taught postgraduate study
Mellors-Bourne, Robin, Hooley, Tristram and Marriott, John 2014. Understanding how people choose to pursue taught postgraduate study. HEFCE.Higher Education outreach to widen participation: toolkits for practitioners. Resources and glossary.
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Resources and glossary. Higher Education Funding Council for England (HEFCE).Higher Education outreach to widen participation: toolkits for practitioners. Targeting.
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Targeting. Higher Education Funding Council for England (HEFCE).Higher Education outreach to widen participation: toolkits for practitioners. Partnership.
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Partnership. Higher Education Funding Council for England (HEFCE).Higher Education outreach to widen participation: toolkits for practitioners. Overview
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Overview. Higher Education Funding Council for England (HEFCE).HR strategies for researchers: a review of the HR Excellence in Research Award implementation activities across Europe
Hooley, Tristram, Marriott, John and Pearce, Ellen 2013. HR strategies for researchers: a review of the HR Excellence in Research Award implementation activities across Europe. Careers Research and Advisory Centre (CRAC).Higher Education outreach to widen participation: toolkits for practitioners. Evaluation.
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Evaluation. Higher Education Funding Council for England (HEFCE).The ‘Blueprint’ framework for career management skills: a critical exploration
Hooley, Tristram, Watts, A. G., Sultana, Ronald G. and Neary, S. 2013. The ‘Blueprint’ framework for career management skills: a critical exploration. British Journal of Guidance & Counselling. https://doi.org/10.1080/03069885.2012.713908Early evaluation of Unistats: user experiences
Hooley, Tristram, Mellors-Bourne, Robin and Sutton, Moira 2013. Early evaluation of Unistats: user experiences. UK Higher Education Funding Bodies.Exploring the turning points in researchers’ lives: using the three-scene storyboarding technique
Hooley, Tristram, Law, Bill and Bentley, Kieran 2013. Exploring the turning points in researchers’ lives: using the three-scene storyboarding technique. Vitae.Career development in Canada
Hooley, Tristram 2013. Career development in Canada. Debry International Centre for Guidance Studies, University of Derby.Building online employability: a guide for academic departments
Longridge, Debra, Hooley, Tristram and Staunton, Tom 2013. Building online employability: a guide for academic departments. International Centre for Guidance Studies, University of Derby.Higher Education outreach to widen participation: toolkits for practitioners. Programmes.
Dent, Phil, Garton, Elizabeth, Hooley, Tristram, Leonard, Christopher, Marriott, John and Moore, Nicki 2013. Higher Education outreach to widen participation: toolkits for practitioners. Programmes. Higher Education Funding Council for England (HEFCE).National Careers Council, an aspirational nation: creating a culture change in careers provision; Careers England Policy Commentary 21
Hooley, Tristram 2013. National Careers Council, an aspirational nation: creating a culture change in careers provision; Careers England Policy Commentary 21. Careers England.Progression in Kent: schools taking charge
Hooley, Tristram 2012. Progression in Kent: schools taking charge. Kent County Council.Careers 2020: options for future careers work in English schools.
Hooley, Tristram, Marriott, John, Watts, A. G. and Coiffait, Louis 2012. Careers 2020: options for future careers work in English schools. Pearson.Developing business. developing careers: how and why employers are supporting the career development of their employees.
Hutchinson, Jo, Devins, David, Hooley, Tristram and Kelsey, Sarah 2012. Developing business. developing careers: how and why employers are supporting the career development of their employees. Rotherham UKCES.Supporting STEM students into STEM careers: A practical introduction for academics
Hooley, Tristram, Hutchinson, Jo and Neary, S. 2012. Supporting STEM students into STEM careers: A practical introduction for academics. Derby iCeGS, University of Derby.Tackling unemployment, supporting business and developing careers
Hooley, Tristram, Devins, David, Watts, A. G., Hutchinson, Jo, Marriott, John and Walton, Fiona 2012. Tackling unemployment, supporting business and developing careers. Rotherham UKCES.An experiment in blended career development: the University of Derby’s social media internship programme
Longridge, Debra and Hooley, Tristram 2012. An experiment in blended career development: the University of Derby’s social media internship programme. Journal of the National Institute for Career Education and Counselling. https://doi.org/10.20856/jnicec.2907Talking about career: the language used by and with young people to discuss life, learning and work
Moore, Nicki and Hooley, Tristram 2012. Talking about career: the language used by and with young people to discuss life, learning and work. International Centre for Guidance Studies, University of Derby.How the internet changed career: framing the relationship between career development and online technologies
Hooley, Tristram 2012. How the internet changed career: framing the relationship between career development and online technologies. Journal of the National Institute for Career Education and Counselling (NICEC).Careering through the Web: the potential of Web 2.0 and 3.0 technologies for career development and career support services
Hooley, Tristram, Hutchinson, Jo and Watts, A. G. 2011. Careering through the Web: the potential of Web 2.0 and 3.0 technologies for career development and career support services. UKCES.Building a progression culture: exploring learning organisations’ use of the Progression Matrix
Moore, Nicki and Hooley, Tristram 2011. Building a progression culture: exploring learning organisations’ use of the Progression Matrix. Derby International Centre for Guidance Studies, University of Derby.Careers work with young people: collapse or transition? An analysis of current developments in careers education and guidance for young people in England
Hooley, Tristram and Watts, A. G. 2011. Careers work with young people: collapse or transition? An analysis of current developments in careers education and guidance for young people in England. Derby iCeGS, University of Derby. https://doi.org/10.48773/95662Entrepreneurship and UK doctoral graduates
Hooley, Tristram, Bentley, Kieran and Marriott, John 2011. Entrepreneurship and UK doctoral graduates. Industry and Higher Education. https://doi.org/10.5367/ihe.2011.0044Religion and belief in Higher Education: the experiences of staff and students
Weller, Paul, Hooley, Tristram and Moore, Nicki 2011. Religion and belief in Higher Education: the experiences of staff and students. Equality Challenge Unit.Fostering college and career readiness: how career development activities in schools impact on graduation rates and students' life success
Hooley, Tristram, Marriott, John and Sampson, James P. 2011. Fostering college and career readiness: how career development activities in schools impact on graduation rates and students' life success. Derby University of Derby. https://doi.org/10.48773/93z70