Accessibility to spa experiences
Book chapter
Michopoulou, Eleni and Hilton, Sarah J. 2021. Accessibility to spa experiences. in: ICT Tools and Applications for Accessible Tourism IGI Global.
| Authors | Michopoulou, Eleni and Hilton, Sarah J. |
|---|---|
| Abstract | This chapter aims to highlight and raise awareness of the previously unknown barriers currently faced by wheelchair using consumers in the spa industry and the implications of these barriers for consumer and industry alike. Existing research on accessibility within this specific environment is extremely limited (if any). This study shows that access to accurate information is a key issue, a key barrier to participation and not only for those who have not visited a spa before. Gaining information pre visit in tourism is increasingly done online and there is the opportunity to use technologies and especially websites and social media platforms to help provide this information. The chapter also illustrates the potential for health and greater mental and social wellbeing the spa industry and the wider wellness tourism industry have for wheelchair users and how they could mutually benefit each other, as well as further promoting the case for barrier free accessible tourism and leisure opportunities. |
| Keywords | Spa; wellness; wellbeing; disability; accessibility; technology; experience |
| Year | 2021 |
| Book title | ICT Tools and Applications for Accessible Tourism |
| Advances in Hospitality, Tourism, and the Services Industry | |
| Publisher | IGI Global |
| ISBN | 9781799864288 |
| Digital Object Identifier (DOI) | https://doi.org/10.4018/978-1-7998-6428-8.ch007 |
| Web address (URL) | http://hdl.handle.net/10545/625580 |
| hdl:10545/625580 | |
| File | File Access Level Open |
| File | File Access Level Open |
| Publication dates | Jan 2021 |
| Publication process dates | |
| Deposited | 01 Feb 2021, 11:56 |
| Accepted | 2020 |
| Contributors | University of Derby |
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