Resnick, Sheilagh; Foster, Carley

Can I help you? Exploring service quality in a health and beauty retailer

Conference item

Resnick, Sheilagh and Foster, Carley 2010. Can I help you? Exploring service quality in a health and beauty retailer. British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010. Sheffield

Publication process dates
Authors	Resnick, Sheilagh and Foster, Carley
Year	2010
Conference	British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010
Web address (URL)	http://hdl.handle.net/10545/620740
	http://hdl.handle.net/10545/620981
	hdl:10545/620981
Publication dates	2010
Deposited	09 Nov 2016, 12:52
Deposited	22 Nov 2016, 16:38
Contributors	Nottingham Trent University

Permalink -

https://repository.derby.ac.uk/item/93944/can-i-help-you-exploring-service-quality-in-a-health-and-beauty-retailer

Log in to edit

91
total views
0
total downloads
1
views this month
0
downloads this month

Export as

Related outputs

Mind the Gap: DBA students, knowledge generation, transfer and impact

Foster, C., Kirk, S., Kougiannou, N and Scurry, T 2023. Mind the Gap: DBA students, knowledge generation, transfer and impact . Studies in Higher Education. pp. 1-16. https://doi.org/10.1080/03075079.2023.2247437

An analysis of social marketing practice: factors associated with success

Akbar, Bilal, Garnelo-Gomez, Irene, Ndupu, Lawrence, Barnes, Elizabeth and Foster, Carley 2022. An analysis of social marketing practice: factors associated with success. Health Marketing Quarterly. https://doi.org/10.1080/07359683.2021.1997525

Re-imaging a Life After Covid-19

Azara, I. and Foster, C. 2021. Re-imaging a Life After Covid-19. International Journal of Spa and Wellness. 4 (2-3), pp. 114-117. https://doi.org/10.1080/24721735.2021.2015142

Can local finance add value to local small business? Evidence from a UK local loan and grant fund

Cowling, Marc, Nadeem, Simon Peter, Foster, Carley and Baranova, Polina 2020. Can local finance add value to local small business? Evidence from a UK local loan and grant fund. International Review of Entrepreneurship.

Exploring the ZMET methodology in services marketing

Hancock, Charles C. and Foster, Carley 2019. Exploring the ZMET methodology in services marketing. Journal of Services Marketing. https://doi.org/10.1108/JSM-11-2018-0344

Managing higher education brands with an emerging brand architecture: the role of shared values and competing brand identities.

Spry, Louise, Foster, Carley, Pich, Christopher and Peart, Sheine 2018. Managing higher education brands with an emerging brand architecture: the role of shared values and competing brand identities. Journal of Strategic Marketing. https://doi.org/10.1080/0965254X.2018.1501412

A conceptual framework for women’s business survival in the handicraft industry in Malaysia.

Topimin, Salmah, Brindley, Clare and Foster, Carley 2018. A conceptual framework for women’s business survival in the handicraft industry in Malaysia. in: Routledge.

Female entrepreneurial networking in the marketing services sector

Foster, Carley and Brindley, Clare 2018. Female entrepreneurial networking in the marketing services sector. Qualitative Market Research: an International Journal. https://doi.org/10.1108/QMR-11-2016-0106

Dr Who? Identity work in DBA students

Kirk, Susan, Foster, Carley and Kougianno, Konstantina 2017. Dr Who? Identity work in DBA students. British Academy of Management.

Value co-creation in temporary, independent retailing: a study of customer value perceptions of pop-up stores

Foster, Carley, Brindley, Clare, Ghosh, Biswaraj and Armannsdottir, Guja 2017. Value co-creation in temporary, independent retailing: a study of customer value perceptions of pop-up stores.

The role of value co-creation in SME pop-up retail space: a supply-side relational stakeholder perspective.

Foster, Carley, Brindley, Clare, Oxborrow, Lynn and Armannsdottir, Guja 2017. The role of value co-creation in SME pop-up retail space: a supply-side relational stakeholder perspective.

Career transitions in marketing: from corporate life to self-employment

Brindley, Clare, Foster, Carley and Wheatley, Dan 2014. Career transitions in marketing: from corporate life to self-employment. in: Praeger.

Marketing career transitions: women marketers embedded in the profession?

Foster, Carley, Brindley, Clare and Wheatley, Dan 2014. Marketing career transitions: women marketers embedded in the profession? British Academy of Management.

Women in the marketing profession: an exploration

Foster, Carley, Wheatley, Dan and Brindley, Clare 2014. Women in the marketing profession: an exploration. Wiley.

Government intervention in women's entrepreneurship development: the Bumiputera craft industry

Topimin, Salmah, Brindley, Clare and Foster, Carley 2015. Government intervention in women's entrepreneurship development: the Bumiputera craft industry. Institute for Small Business and Entrepeurship.

Poetry in motion: creative networking in micro retail

Foster, Carley and Brindley, Clare 2015. Poetry in motion: creative networking in micro retail. British Academy of Management.

Professional doctorate curriculum design: A resource dependency analysis of DBA stakeholders

Foster, Carley and Kirk, Susan 2016. Professional doctorate curriculum design: A resource dependency analysis of DBA stakeholders. British Academy of Management.

An exploration of Icelandic marketing women entrepreneurs

Armannsdottir, Guja, Brindley, Clare, Foster, Carley, Wheatley, Dan and Pich, Christopher 2016. An exploration of Icelandic marketing women entrepreneurs. in: Edward Elgar Publishing.

Professional standards research: diversity in the workplace

Harris, Lynette and Foster, Carley 2004. Professional standards research: diversity in the workplace. People Management. 10 (17).

Working in East Midlands retailing - a preliminary analysis of the opinions of employees

Foster, Carley, Whysall, P. and Harris, Lynette 2005. Working in East Midlands retailing - a preliminary analysis of the opinions of employees. Annual Contemporary Issues in Retailing and Marketing Conference, Manchester Metropolitan University, Manchester, November, 2005. Manchester Metropolitan University

Diversity management and the line manager

Harris, Lynette and Foster, Carley 2004. Diversity management and the line manager. Professional Standards CIPD Conference, Keele University, Keele, UK, June 2004. Keele

It's marketing... but not as we know it: a qualitative study of marketing in SMEs

Cheng, Ranis, Resnick, Sheilagh, Brindley, Clare and Foster, Carley 2010. It's marketing... but not as we know it: a qualitative study of marketing in SMEs. British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010. Sheffield

Managing staff diversity in the retailing sector.

Foster, Carley 2000. Managing staff diversity in the retailing sector. AM2000 Academy of Marketing Conference, Derby University, Derby, July, 2000. Derby University

Job dissatisfaction among retail employees: a study of three leading UK retailers

Foster, Carley, Whysall, P. and Harris, Lynette 2009. Job dissatisfaction among retail employees: a study of three leading UK retailers. International Review of Retail, Distribution and Consumer Research. 19 (2). https://doi.org/10.1080/09593960903109519

Maximising women's potential in the UK's retail sector

Harris, Lynette, Foster, Carley and Whysall, P. 2007. Maximising women's potential in the UK's retail sector. Employee Relations. 29 (5). https://doi.org/10.1108/01425450710776308

Does software piracy always represent consumer misbehaviour?

Abdelhadi, A., Whysall, P. and Foster, Carley 2011. Does software piracy always represent consumer misbehaviour? 16th Conference of the European Association for Education and Research in Commercial Distribution. University of Palma, Palma de Mallorca, Spain Jun-11

Exploring the relationship between corporate, internal and employer branding - an empirical study

Foster, Carley, Punjaisri, K. and Cheng, Ranis 2011. Exploring the relationship between corporate, internal and employer branding - an empirical study. 7th Global Brand Conference of the Academy of Marketing SIG. University of Oxford, Oxford

Scenarios as a method of exploring people's attitudes to diversity management

Foster, Carley 2005. Scenarios as a method of exploring people's attitudes to diversity management. European Conference on Research Methods in Business and Management Studies, Université Paris-Dauphine, 21-22 April 2005. Paris

Interpretations of equal opportunities and managing diversity in UK high street retailing

Foster, Carley 2001. Interpretations of equal opportunities and managing diversity in UK high street retailing. Annual Conference of EBEN UK (the UK Association of the European Business Ethics Network), Nottingham Trent University, Nottingham, April, 2001. Nottingham Trent University, Nottingham

From equal opportunities to diversity management

Foster, Carley and Harris, Lynette 2009. From equal opportunities to diversity management. in: Leopold, J (ed.) Prentice Hall.

The role of gender in service quality

Foster, Carley and Resnick, Sheilagh 2011. The role of gender in service quality. European Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011. Parma, Italy

Marketing care: a healthy challenge? Case study

Resnick, Sheilagh, Cheng, Ranis, Brindley, Clare and Foster, Carley 2010. Marketing care: a healthy challenge? Case study. Academy of Marketing Conference, Coventry University Business School, Coventry, 6-8 July 2010. Coventry Jul 6

Understanding the key drivers of and technology related issues associated with going multi-channel

Lewis, J., Foster, Carley and Whysall, P. 2012. Understanding the key drivers of and technology related issues associated with going multi-channel. Oxford Retail Futures Conference. University of Oxford, Oxford

Service worker appearance and the retail service encounter: the influence of gender and age

Foster, Carley and Resnick, Sheilagh 2013. Service worker appearance and the retail service encounter: the influence of gender and age. The Service Industries Journal. 33 (2). https://doi.org/10.1080/02642069.2011.614341

Managing diversity in retailing: a layering approach to recognising individual differences

Foster, Carley 2003. Managing diversity in retailing: a layering approach to recognising individual differences. 7th Triennal AMS/ACRA Retailing Conference, Columbus, Ohio, USA, November, 2003. Columbus, Ohio

Marketing women: a sector experience

Brindley, Clare, Foster, Carley and Wheatley, Dan 2012. Marketing women: a sector experience. in: Kariv, Dafna (ed.) Routledge.

Attitudes towards shoplifting: a preliminary cross-cultural study of consumers

Abdelhadi, A., Foster, Carley, Whysall, P. and Rawwas, M. 2013. Attitudes towards shoplifting: a preliminary cross-cultural study of consumers. EAERCD (European Association for Education and Research in Commercial Distribution) Conference. University of Valencia, Valencia, Spain Apr 3

Talent management: the executive view

Tansley, Carole, Foster, Carley, Harris, Lynette, Stewart, Jim, Sempik, Anne, Turner, Paul and Williams, Hazel 2007. Talent management: the executive view. CIPD.

Female career progression in retailing

Foster, Carley, Whysall, P. and Harris, Lynette 2007. Female career progression in retailing. International Journal of Retail and Distribution Management. 35 (12). https://doi.org/10.1108/09590550710835201

Global HR IT development teams as liminal teams

Tansley, Carole, Williams, Hazel and Foster, Carley 2008. Global HR IT development teams as liminal teams. 12th International Workshop on Team Working (IWOT 12). Aston Business School, Birmingham Nov 10

Marketing women: a sector experience

Foster, Carley and Brindley, Clare 2010. Marketing women: a sector experience. 33rd ISBE (Institute for Small Business and Entrepreneurship) Annual Conference, London, November 2010. London

Exploring the relationship between corporate, internal and employer branding

Foster, Carley, Punjaisri, K. and Cheng, Ranis 2010. Exploring the relationship between corporate, internal and employer branding. Journal of Product & Brand Management. 19 (6). https://doi.org/10.1108/10610421011085712

Identity ambiguity and the promises and practices of hybrid e-HRM project teams

Tansley, Carole, Huang, J. and Foster, Carley 2013. Identity ambiguity and the promises and practices of hybrid e-HRM project teams. Journal of Strategic Information Systems. 22 (3). https://doi.org/10.1016/j.jsis.2013.01.002

Using scenarios to explore employee attitudes in retailing

Foster, Carley 2011. Using scenarios to explore employee attitudes in retailing. International Journal of Retail and Distribution Management. 39 (3). https://doi.org/10.1108/09590551111115042

Aligning teaching and practice: a study of SME marketing

Resnick, Sheilagh, Cheng, Ranis, Brindley, Clare and Foster, Carley 2011. Aligning teaching and practice: a study of SME marketing. Journal of Research in Marketing and Entrepreneurship. 13 (1).

Aligning teaching and practice: a qualitative study of marketing in SMEs

Resnick, Sheilagh, Cheng, Ranis, Foster, Carley and Brindley, Clare 2010. Aligning teaching and practice: a qualitative study of marketing in SMEs. Academy of Marketing Conference, Coventry University Business School, Coventry, 6-8 July 2010. Coventry Jul 6

Variations in retail employment characteristics and travel-to-work and their implications for retail-led regeneration

Whysall, P., Foster, Carley and Harris, Lynette 2008. Variations in retail employment characteristics and travel-to-work and their implications for retail-led regeneration. 48th European Congress of the Regional Science Association, University of Liverpool, August 2008. Liverpool

Implementing diversity management in retailing: exploring the role of organisational context

Foster, Carley 2005. Implementing diversity management in retailing: exploring the role of organisational context. International Review of Retail, Distribution and Consumer Research. 15 (4). https://doi.org/10.1080/09593960500197693

The role of visible diversity in retail service quality

Foster, Carley and Resnick, Sheilagh 2010. The role of visible diversity in retail service quality. British Academy of Management Conference (BAM 2010), University of Sheffield, Sheffield, 14-16 September 2010. Sheffield

Small, flexible and family-friendly: work practices in service sector businesses

Harris, Lynette and Foster, Carley 2006. Small, flexible and family-friendly: work practices in service sector businesses. DTI.

Concept borrowing to facilitate a multi-disciplinary approach to the theoretical development of talent management - the case of employer branding

Tansley, Carole and Foster, Carley 2009. Concept borrowing to facilitate a multi-disciplinary approach to the theoretical development of talent management - the case of employer branding. European Academy of Management Conference: Stream: Human Resource Management, Liverpool, May 2009. Liverpool

Exploring the UK high street retail experience: is the service encounter still valued?

Resnick, Sheilagh, Foster, Carley and Woodall, T. 2014. Exploring the UK high street retail experience: is the service encounter still valued? International Journal of Retail and Distribution Management. 42 (9). https://doi.org/10.1108/ijrdm-05-2013-0090

Improving the position of women in the labour market - a study of retailing

Foster, Carley, Harris, Lynette and Whysall, P. 2006. Improving the position of women in the labour market - a study of retailing. European Social Fund.

Developing a framework for Libyan abherrant consumer behaviour

Abdelhadi, A., Whysall, P. and Foster, Carley 2010. Developing a framework for Libyan abherrant consumer behaviour. Academy of Marketing Conference, Coventry University Business School, Coventry, 6-8 July 2010. Coventry Jul 6

Gendered retailing: a study of customer perceptions of front line staff in the DIY sector

Foster, Carley 2004. Gendered retailing: a study of customer perceptions of front line staff in the DIY sector. International Journal of Retail and Distribution Management. 32 (9).

Attracting talent - the employer branding dimension

Foster, Carley and Tansley, Carole 2008. Attracting talent - the employer branding dimension. Academy of Marketing: Corporate Branding Special Interest Group, Intangible Economies Conference, Brunel University, London, 2008. London

Gendered retailing: a study of customer perceptions of front line staff in the DIY sector

Foster, Carley 2004. Gendered retailing: a study of customer perceptions of front line staff in the DIY sector. International Journal of Retail and Distribution Management. 32 (9).

Talent: strategy, management, measurement

Tansley, Carole, Turner, Paul, Foster, Carley, Harris, Lynette, Stewart, James, Sempik, Anne and Williams, Hazel 2007. Talent: strategy, management, measurement. CIPD.

Implementing diversity management in retailing: exploring the role of organisational context

Foster, Carley 2005. Implementing diversity management in retailing: exploring the role of organisational context. International Review of Retail, Distribution and Consumer Research. 15 (4). https://doi.org/10.1080/09593960500197693

Attracting talent: the employer branding dimension

Foster, Carley and Tansley, Carole 2007. Attracting talent: the employer branding dimension. 3rd Annual Colloquium of the Academy of Marketing's Brand, Corporate Identity and Reputation SIG, Brunel University, London, September 2007.. London

The role of gender in service quality: a study in health and beauty retail

Foster, Carley and Resnick, Sheilagh 2009. The role of gender in service quality: a study in health and beauty retail. Academy of Marketing, Leeds Metropolitan University, Leeds, 7-9 July 2009. Leeds

Understanding and implementing managing diversity in organisations: a study in the retail sector

Foster, Carley 2003. Understanding and implementing managing diversity in organisations: a study in the retail sector. Thesis

Women in retail face barriers to progression for working part-time

Foster, Carley, Harris, Lynette and Whysall, P. 2006. Women in retail face barriers to progression for working part-time. 12.

Drivers and technology-related obstacles in moving to multichannel retailing

Lewis, J., Whysall, P. and Foster, Carley 2014. Drivers and technology-related obstacles in moving to multichannel retailing. International Journal of Electronic Commerce. 18 (4). https://doi.org/10.2753/JEC1086-4415180402

Managing diversity and equal opportunities - some practical implications

Foster, Carley and Newell, S. 2001. Managing diversity and equal opportunities - some practical implications. 4th International Conference on Ethics & Human Resource Management: Professional Development and Practice, Middlesex University, April, 2001. Middlesex University

Talent management and the HRIS specialist: a narrative analysis

Tansley, Carole and Foster, Carley 2010. Talent management and the HRIS specialist: a narrative analysis. 3rd International e-HRM conference, Bamberg, Germany, 20-21 May 2010. Bamberg, Germany

Career progression and the part-time worker in the UK retail sector

Harris, Lynette, Foster, Carley and Whysall, P. 2006. Career progression and the part-time worker in the UK retail sector. Critical Perspectives on Work-life Balance Conference, University of Nijmegen, Nijmegen, Netherlands, April, 2006. University of Nijmegen, Nijmegen, Netherlands

Women's careers in marketing: self-employment in Europe

Wheatley, Dan, Foster, Carley and Brindley, Clare 2011. Women's careers in marketing: self-employment in Europe. Regional Studies Association Annual Conference. Newcastle University, Newcastle Apr-11

Easy to say, difficult to do: diversity management in retail

Foster, Carley and Harris, Lynette 2005. Easy to say, difficult to do: diversity management in retail. 15 (3). https://doi.org/10.1111/j.1748-8583.2005.tb00150.x

Marketing women in Iceland: challenges of establishing a company

Armannsdottir, Guja, Brindley, Clare, Foster, Carley and Wheatley, Dan 2014. Marketing women in Iceland: challenges of establishing a company. Institute for Small Business and Entrepreneurship (ISBE) Conference, 2014. Manchester Nov-14

Maximising women's potential in the UK's retail sector

Harris, Lynette, Foster, Carley and Whysall, P. 2006. Maximising women's potential in the UK's retail sector. CIPD Professional Standards Conference, Keele University, June, 2006. Keele University

Employee loyalty: a study of staff commitment levels towards retailing, the retailer and the store

Foster, Carley, Whysall, P. and Harris, Lynette 2007. Employee loyalty: a study of staff commitment levels towards retailing, the retailer and the store. 14th EAERCD International Conference, Saarland University, Saarbrücken, Germany, July, 2007. Saarland University, Saarbrücken, Germany

Managing diversity and HR practice: challenges and constraints for the operational manager

Foster, Carley and Harris, Lynette 2003. Managing diversity and HR practice: challenges and constraints for the operational manager. Innovating HRM?. University of Twente, Enschede, The Netherlands

Employee loyalty: an exploration of staff commitment levels towards retailing, the retailer and the store

Foster, Carley, Whysall, P. and Harris, Lynette 2008. Employee loyalty: an exploration of staff commitment levels towards retailing, the retailer and the store. International Review of Retail, Distribution and Consumer Research. 18 (4). https://doi.org/10.1080/09593960802299494

What's it like to work in retailing?

Foster, Carley, Whysall, P. and Harris, Lynette 2006. What's it like to work in retailing? 13th EIRASS International Conference, Budapest, July, 2006. Budapest

Employers' policies for third age employment – the case for action and the rational for reaction

Harris, Lynette, Foster, Carley and Sempik, Anne 2011. Employers' policies for third age employment – the case for action and the rational for reaction. CIPD Centres' Conference 2011. Keele University, Keele Nov 23

An exploration of impact and engaged scholarship among DBA students

Foster, Carley, Kirk, Susan, Shipton, H., Zhang, M. and Kougianno, K. 2016. An exploration of impact and engaged scholarship among DBA students. 5th International Conference of Professional Doctorates. Titanic Belfast Mar 16

Arabic social and cultural influences on aberrant consumer behaviour: an exploratory study of Libyan marketers

Abdelhadi, A., Foster, Carley and Whysall, P. 2013. Arabic social and cultural influences on aberrant consumer behaviour: an exploratory study of Libyan marketers. Academy of Marketing Conference 2013, Marketing Relevance. University of South Wales, Cardiff Oct 8

An exploratory investigation of aberrant consumer behaviour in Libya: a sociocultural approach

Abdelhadi, A., Foster, Carley and Whysall, P. 2014. An exploratory investigation of aberrant consumer behaviour in Libya: a sociocultural approach. Journal of Marketing Management. 30 (910). https://doi.org/10.1080/0267257X.2014.927900

Aligning talent management with approaches to equality and diversity: challenges for UK public sector managers

Harris, Lynette and Foster, Carley 2010. Aligning talent management with approaches to equality and diversity: challenges for UK public sector managers. Equality, Diversity and Inclusion: an International Journal. 29 (5). https://doi.org/10.1108/02610151011052753

Developing a project team brand: implications for practice

Foster, Carley and Tansley, Carole 2008. Developing a project team brand: implications for practice. Academy of Marketing Annual Conference: Reflective Marketing in a Material World, Aberdeen Business School, The Robert Gordon University, Aberdeen, Scotland, 8-10 July 2008. Aberdeen

The role of age and gender in the retail service encounter

Foster, Carley and Resnick, Sheilagh 2011. The role of age and gender in the retail service encounter. 16th Conference of the European Association for Education and Research in Commercial Distribution. University of Palma, Palma de Mallorca, Spain Jun-11

From equal opportunities to diversity management

Foster, Carley and Harris, Lynette 2005. From equal opportunities to diversity management. in: Leopold, J (ed.) Prentice Hall.

An exploration of Icelandic marketing entrepreneurs

Armannsdottir, Guja, Brindley, Clare, Foster, Carley and Wheatley, Dan 2014. An exploration of Icelandic marketing entrepreneurs. 2014 Diana International Research Conference. Stockholm, Sweden Jun-14

Skills and knowledge of HR IS project teams: a human capital analysis

Williams, Hazel, Tansley, Carole and Foster, Carley 2008. Skills and knowledge of HR IS project teams: a human capital analysis. Second European Academic Workshop on e-Human Resource Management: e-HRM: Barrier or Trigger for HRM Transformation?. Aix en Provence (Carry le Rouet), France May 31

Comparing approaches to diversity management in the UK and US retail

Foster, Carley 2004. Comparing approaches to diversity management in the UK and US retail. European Retail Digest.

Exploring the relationship between corporate branding, internal branding and employer branding: an empirical study

Punjaisri, K., Cheng, Ranis and Foster, Carley 2010. Exploring the relationship between corporate branding, internal branding and employer branding: an empirical study. Academy of Marketing Brand, Identity and Corporate Reputation SIG: 6th International Conference, Barcelona, Spain, 9-11 April 2010. Barcelona

HRIS project teams skills and knowledge: a human capital analysis

Williams, Hazel, Tansley, Carole and Foster, Carley 2009. HRIS project teams skills and knowledge: a human capital analysis. in: Bondarouk, T (ed.) IGI Global.

Job dissatisfaction among retail employees: a study of three leading UK retailers

Whysall, P., Foster, Carley and Harris, Lynette 2007. Job dissatisfaction among retail employees: a study of three leading UK retailers. 14th EAERCD International Conference, Saarland University, Saarbrücken, Germany, July, 2007. Saarland University, Saarbrücken, Germany

The role of co-creation in corporate branding: the case of a Higher Education Institution

Spry, L., Foster, Carley and Pich, Christopher 2015. The role of co-creation in corporate branding: the case of a Higher Education Institution. Academy of Marketing 10th Global Brand Conference, Finland, April, 2015. Finland

Managing diversity in organisations: easy to talk about but difficult to do

Foster, Carley and Harris, Lynette 2003. Managing diversity in organisations: easy to talk about but difficult to do. 11th IERA (International Employment Relations Association) Annual Conference, University of Greenwich, London, July, 2003. University of Greenwich

Women in marketing: a European exploration

Foster, Carley, Brindley, Clare and Wheatley, Dan 2011. Women in marketing: a European exploration. Academy of Marketing Annual Conference, University of Liverpool, Liverpool, July 2011. Liverpool

Talent management: research on practice

Tansley, Carole, Foster, Carley and Harris, Lynette 2007. Talent management: research on practice. CIPD.

Unethical consumer behaviour in an Islamic society - evidence from Libya

Whysall, P., Foster, Carley and Abdelhadi, A. 2013. Unethical consumer behaviour in an Islamic society - evidence from Libya. Challenges to International Marketing Ethics and Corporate Social Responsibility: an Academic Symposium, Notre Dame London Centre, London, 16 April 2013. London