Service worker appearance and the retail service encounter: the influence of gender and age
Journal article
Foster, Carley and Resnick, Sheilagh 2013. Service worker appearance and the retail service encounter: the influence of gender and age. The Service Industries Journal. 33 (2). https://doi.org/10.1080/02642069.2011.614341
Authors | Foster, Carley and Resnick, Sheilagh |
---|---|
Year | 2013 |
Journal | The Service Industries Journal |
Journal citation | 33 (2) |
Publisher | Routledge |
Abingdon | |
Digital Object Identifier (DOI) | https://doi.org/10.1080/02642069.2011.614341 |
Web address (URL) | http://hdl.handle.net/10545/620725 |
http://hdl.handle.net/10545/620967 | |
hdl:10545/620967 | |
Publication dates | 2013 |
Publication process dates | |
Deposited | 09 Nov 2016, 12:52 |
Deposited | 22 Nov 2016, 16:38 |
Contributors | Nottingham Trent University |
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