Service worker appearance and the retail service encounter: the influence of gender and age

Journal article

Foster, Carley and Resnick, Sheilagh 2013. Service worker appearance and the retail service encounter: the influence of gender and age. The Service Industries Journal. 33 (2). https://doi.org/10.1080/02642069.2011.614341
AuthorsFoster, Carley and Resnick, Sheilagh
Year2013
JournalThe Service Industries Journal
Journal citation33 (2)
PublisherRoutledge
Abingdon
Digital Object Identifier (DOI)https://doi.org/10.1080/02642069.2011.614341
Web address (URL)http://hdl.handle.net/10545/620725
http://hdl.handle.net/10545/620967
hdl:10545/620967
Publication dates2013
Publication process dates
Deposited09 Nov 2016, 12:52
Deposited22 Nov 2016, 16:38
ContributorsNottingham Trent University
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