The role of gender in service quality

Conference item

Foster, Carley and Resnick, Sheilagh 2011. The role of gender in service quality. European Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011. Parma, Italy
AuthorsFoster, Carley and Resnick, Sheilagh
Year2011
ConferenceEuropean Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011
Web address (URL)http://hdl.handle.net/10545/620737
http://hdl.handle.net/10545/620978
hdl:10545/620978
Publication dates2011
Publication process dates
Deposited09 Nov 2016, 12:52
Deposited22 Nov 2016, 16:38
ContributorsNottingham Trent University
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