The role of gender in service quality
Conference item
Foster, Carley and Resnick, Sheilagh 2011. The role of gender in service quality. European Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011. Parma, Italy
Authors | Foster, Carley and Resnick, Sheilagh |
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Year | 2011 |
Conference | European Association of Education and Research in Commercial Distribution (EAERCD) 16th International Conference on Research in the Distributive Trades, Parma, Italy, 29 June - 1 July 2011 |
Web address (URL) | http://hdl.handle.net/10545/620737 |
http://hdl.handle.net/10545/620978 | |
hdl:10545/620978 | |
Publication dates | 2011 |
Publication process dates | |
Deposited | 09 Nov 2016, 12:52 |
Deposited | 22 Nov 2016, 16:38 |
Contributors | Nottingham Trent University |
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https://repository.derby.ac.uk/item/94v7q/the-role-of-gender-in-service-quality
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