Exploring Lean Team Development from the Tuckman's Model Perspective
Journal article
Authors | Zirar, A., Muhammad, N., Upadhyay, A., Kumar, A., and Garza-Reyes, J.A. |
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Abstract | This study explores lean teams through the developmental stages of the Tuckman model. Twenty-seven interviewees commented on the teamwork of a lean programme deployed in their organisations. The results reveal that forming lean teams involves excitement, anticipation, and a desire for acceptance. However, frustration, competition, and a need for individual recognition follow in the storming phase. Training programmes that foster cooperation, compromise, and unity sometimes inadvertently create a 'them vs. us' divide in an organisation’s workforce in the norming phase. Additionally, work commitments hinder the development of shared mental models among team members. Lean teams achieve synergy, support, and goal focus in the performing phase, delivering six functions. However, challenges like prioritisation disagreements due to project overload still exist. The adjourning phase evokes mixed emotions: satisfaction with transitioning to a permanent team and sadness when the team disbands. The findings extend the Tuckman model to explain a lean team development lifecycle. |
Keywords | Lean teams; Improvement action teams; Tuckman model; Group development; Temporal dynamics; Industry; innovation and infrastructure (SDG9) |
Year | 2023 |
Journal | Production Planning & Control |
Journal citation | pp. 1-23 |
Publisher | Taylor & Francis |
ISSN | 1366-5871 |
Digital Object Identifier (DOI) | https://doi.org/10.1080/09537287.2023.2275693 |
Web address (URL) | https://doi.org/10.1080/09537287.2023.2275693 |
Accepted author manuscript | License File Access Level Controlled |
Output status | Published |
Publication dates | |
Online | 31 Oct 2023 |
Publication process dates | |
Accepted | 23 Oct 2023 |
Deposited | 14 Nov 2023 |
https://repository.derby.ac.uk/item/q2q34/exploring-lean-team-development-from-the-tuckman-s-model-perspective
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