Lean emergency medical operations
Conference item
Authors | Villarreal, Bernardo, Granda, Edgar, Lankenau, Andrea Montalvo, Bastidas, Ana Cristina and Garza-Reyes, Jose Arturo |
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Abstract | The fundamental responsibilities of Emergency Medical Service (EMS) systems are to provide urgent medical care, such as pre-hospital care, and to transport the patient to the hospital if needed. The agility and efficiency of EMS systems are major public concerns. Since the EMS process involved is fundamentally a transportation process, the Lean Transportation approach is a viable option for improving Emergency Medical Service (EMS) operations performance. The identification of waste during the ambulance cycle time is the basis for designing an operations improvement strategy. The scheme utilized uses modified versions of the Transportation Value Stream Map (TVSM) and The Operational Vehicle Effectiveness (TOVE) Index. Thus, availability, performance and quality wastes are identified to define the improvement strategy. Results of the application for the Monterrey metropolitan operations of the Mexican Red Cross are provided. |
Keywords | Emergency medical service; Waste elimination; Platinum ten; Golden hour; Transportation waste |
Year | 2017 |
Journal | Proceedings of the 2017 International Symposium on Industrial Engineering and Operations Management (IEOM) |
Publisher | Industrial Engineering and Operations Management (IEOM) Society |
Web address (URL) | http://hdl.handle.net/10545/621799 |
hdl:10545/621799 | |
File | File Access Level Open |
File | File Access Level Open |
Publication dates | Jul 2017 |
Publication process dates | |
Deposited | 02 Aug 2017, 09:26 |
Contributors | Universidad de Monterray and University of Derby |
https://repository.derby.ac.uk/item/951x3/lean-emergency-medical-operations
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