An exploration of operational excellence methodologies implementation in the logistics sectors: a global study
Journal article
Authors | Trakulsunti, Y., Antony, J., Garza-Reyes, J., Tortorella, G., Chuayjan, W. and Foster, M. |
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Abstract | Purpose: The aim of this study reported in this paper was to explore the application of operational excellence methodologies in a global context. Design/methodology/approach: A qualitative interview approach was used to understand the current state, benefits, challenges, success factors, tools, and techniques of operational excellence methodology implementation with relevance to logistics companies worldwide. Sixteen interviews were undertaken with practitioners working in leading companies and with leading academics in Asia, Europe, Africa, North America, South America and Findings: The findings show that operational excellence methodologies including Lean, Six Sigma, Lean Six Sigma, and Agile can apply in logistics firms to improve operations and productivity, and save costs. Top management support and involvement play an important role in the success of operational excellence projects in the logistics service. Research limitations/implications: The findings will be of interest to top and middle managers and logistics practitioners, with a dual aim of improving logistics performance and saving cost. Originality: The present study has been one of the first global study attempts to explore the implementation of operational excellence methodologies in Logistics sectors. |
Keywords | Operational Excellence Methodologies; Logistics; Transportation; Lean Six Sigma |
Year | 2024 |
Journal | TQM Journal |
Journal citation | pp. 1-30 |
Publisher | Emerald Publishing |
ISSN | 17542731 |
Digital Object Identifier (DOI) | https://doi.org/10.1108/TQM-10-2023-0313 |
Web address (URL) | https://www.emerald.com/insight/content/doi/10.1108/TQM-10-2023-0313/full/html |
Accepted author manuscript | License File Access Level Open |
Output status | Published |
Publication dates | |
Online | 10 Jan 2024 |
Publication process dates | |
Deposited | 16 Jan 2024 |
https://repository.derby.ac.uk/item/q2q4z/an-exploration-of-operational-excellence-methodologies-implementation-in-the-logistics-sectors-a-global-study
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Accepted author manuscript
Attached standard file_ (18).PDF | ||
License: CC BY-NC 4.0 | ||
File access level: Open |
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